Nichole Chase
Fort Collins,Colorado
Summary
Attentive Healthcare professional offering expertise in managing, personal clientele care providing, report preparation and scheduling. Bringing over 7 years of experience in customer care for geriatric patients. Recognized for ability to provide unprecedented emotional and physical support to residents. Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time management and motivated to learn and excel in any field.
Overview
11
11
years of professional experience
Work History
Activity Director
Columbine Health Systems
05.2022 - Current
- Developed and implemented engaging activity programs for residents, enhancing overall resident satisfaction.
- Coordinated daily schedules and events, ensuring smooth operations and optimal participation.
- Collaborated with staff to assess resident needs and interests, tailoring activities accordingly.
- Trained and mentored team members on best practices for facilitating resident engagement.
- Evaluated program effectiveness through resident feedback, making necessary adjustments for improvement.
- Fostered partnerships with local organizations to expand activity offerings and enhance community involvement.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
Manager/QMAP
Columbine Health Systems
03.2019 - Current
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Helped clients maintain optimal health by overseeing medication administration and all doctor’s appointments
- Maintained appropriate filing of personal and professional documentation
- Entrusted to handle confidential and sensitive situations in professional matter
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans modulated by facility
- Maximized performance by monitoring daily activities and mentoring team of 8-12 associates.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
ABA Therapist
Trumpet Behavioral Health
11.2019 - 04.2020
- Developed and implemented psychological strategies to enhance individual safety and daily routines.
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
- Updated records daily and prepared reports to outline program actions, results and recommended improvements in behavior plans for 4 different clients.
- Handled day-to-day running of clientele data collection, ensuring high levels of productivity and progression.
Nanny Household Manager
Care.Com Inc.
06.2015 - 10.2019
- Promoted language development skills through reading and storytelling
- Identified warning signs of emotional and developmental problems in children
- Organized activities that enhanced children’s physical, emotional and social well-being
- Worked with parents to develop and implement discipline programs to promote positive behavior
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization
- Assisted children with homework assignments and special projects across different subjects to promote academic success
- Offered positive and nurturing environments to support child social and emotional growth
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
Mitigation Technician
Rainbow International
07.2017 - 03.2018
- Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
- Promoted positive company and owner relationships through proactive attention to concerns
- Assessed property eve , compiled information and wrote reports regarding findings for submission to mitigation
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
- Delivered emergency 24-hour on-call service for tenants on building issues
Contract Coordinator
Leetex Construction, LLC
11.2016 - 03.2017
- Reviewed quotes and escrows from contractors to obtain best pricing and service for organization.
- Oversaw full contract administration processes for over service and material purchases.
- Input new daily information into company's database using Excel and Word, verifying accuracy and integrity of data prior to uploading.
- Coordinated and attended office meetings to review any differentiating contractual obligations
- Processed and submitted upwards of 20+ reports per day.
- Double-checked plans and specifications of contract work for company compliance.
Administrative Assistant
The Art Of Hair Salon & Day Spa
10.2014 - 02.2015
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Maintained complex digital filing system for financial information.
- Monitored 8 employee work calendars and scheduled appointments & meetings as well as reschedule client cancellations.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Drafted professional marketing emails and clientele courtesy calls to support business objectives and growth.
- Delivered administrative support to office staff, promoting excellence in all operations.
Education
Highschool Diploma - undefined
Bowie High School
Arlington, TX06.2014
Skills
- Managerial Experience 7 years
- Excellent customer service skills
- Detail-oriented planner and coordinator
- Medical chart documentation
- Computer proficiency including Microsoft Office, Excel & Word
- Organizational skills
- Treatment coordination
- Team leadership & collaboration
- Geriatric Care Experience 7 years
- Flexible, Adaptable, Positive
Timeline
Activity Director
Columbine Health Systems
05.2022 - Current
ABA Therapist
Trumpet Behavioral Health
11.2019 - 04.2020
Manager/QMAP
Columbine Health Systems
03.2019 - Current
Mitigation Technician
Rainbow International
07.2017 - 03.2018
Contract Coordinator
Leetex Construction, LLC
11.2016 - 03.2017
Nanny Household Manager
Care.Com Inc.
06.2015 - 10.2019
Administrative Assistant
The Art Of Hair Salon & Day Spa
10.2014 - 02.2015
Highschool Diploma - undefined
Bowie High School