Nichole Clark
Mentor,OH
Summary
Hardworking & Passionate Store Team Leader offering 20 years of retail & culinary industry experience ready to add value to your team. Well-versed in all areas of operations, leadership & financials ensuring and providing superior customer service.
Overview
24
24
years of professional experience
Work History
Store Team Leader
Whole Foods Market
08.2015 - Current
- Develop and maintain creative store layout and product merchandising to drive sales & improve the customer experience.
- Achieve sales, purchasing, labor & income targets for profitability. Currently ranked top 10 of the region & top 20 in the company.
- Analyze financial reports on key metrics and inventory results implementing strategies for improvement with each department
- Demonstrate advanced product knowledge & ensure Food quality standards store wide while ensuring food safety & regulatory compliance
- Provide guidance to Team Leaders in team operations including profitability, expense control, inventory control, buying, merchandising, labor.
- Hire , train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Oversaw stores Successful relocation into our new location and was awarded rookie of the year for top performing new store.
Associate Store Team Leader
Whole Foods Market
04.2011 - 08.2015
- Supported Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
- Maintained outstanding retail execution and customer service in store.
- Facilitated team and Store meetings to engage our teams, improve communication & drive results.
- Built community partnerships through marketing and organizing team member volunteer events.
- Attended John Mackey's conscious leadership academy in Austin Texas focusing on our leadership principles, public speaking & creating a culture of trust of authenticity.
- Supported all new store openings in Midwest Region through merchandising, food production and training new team members
Prepared Foods Team Leader
Whole Foods Market
03.2007 - 08.2011
- Provided overall leadership to the Prepared Foods team. Responsible for all aspects of daily operations.
- Achieved Global All Star Award
- Built a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
- Accountable for Making hiring and separation decisions,monitoring and achieving sales, purchasing, and labor targets.
- Maintained & exceptional food quality & awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
- Elevated food safety trainings and awareness for top food safety scores withe Steritech & health department inspection. Serve safe certified
Chef De Cuisine
Northeast Ohio Restaurants
06.1999 - 02.2006
- Accomplished Chef in Cleveland working with award wining Chefs in our area
- Responsible for seasonal menu planning, preparation , training and off site events
- Balanced creativity with food cost to maximize profits and flavor profiles.
- Chef De Partie- Sans Souci Renaissance Hotel
- Sous Chef- Blue Point Grill
- Sous Chef- Johnny’s Downtown
- Chef De Partie- Johnny’s French Bistro
Education
- French & Italian Regional Cuisine
European Culinary Apprenticships
Italy & France Associates in Culinary Arts - Culinary Arts
Pennsylvania Institute of Culinary Arts
Pittsburgh, PASkills
- Leadership
- Retail Merchandising
- Performance Management
- Financial Acumen
- Time management
- Problem Solving
- Decision Making
- Organizational Skills
Timeline
Store Team Leader
Whole Foods Market
08.2015 - Current
Associate Store Team Leader
Whole Foods Market
04.2011 - 08.2015
Prepared Foods Team Leader
Whole Foods Market
03.2007 - 08.2011
Chef De Cuisine
Northeast Ohio Restaurants
06.1999 - 02.2006
- French & Italian Regional Cuisine
European Culinary Apprenticships
Associates in Culinary Arts - Culinary Arts
Pennsylvania Institute of Culinary Arts
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