NICHOLE COLEMAN
Summary
PROFESSIONAL OBJECTIVE
To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. Seeking to manage and direct a team and maintain and grow property.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Leasing Consultant
MG Properties
11.2022 - Current
- 324 Unit Property, Resident Retention and Acquisition and Event Coordinating
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Leasing Consultant Leasing Manager
Weidner Apartment Homes
10.2020 - Current
- 466 unit property, 98.7 Occupied, Resident Retention and Acquisition and Event Coordinating
- Maintain Occupancy and Conversion ratios within the team
- Marketing with local businesses in area
- Training new leasing consultants and helped foster their growth
- Informed on market and competitor conditions and pricing
- Revenue and Budget Knowledge of property
- Involved in Auditing files (detail orientated and policies upheld)
Preschool Lead TeacherAdministrative Assistant
SUNRISE PRESCHOOLS
04.2018 - 10.2020
- Improved academic performance by diversifying teaching techniques
- Planned and prepared lesson ages 2-3 years of age
- Maintain the growth of the Daycare by touring prospective parents
Sales Representative
SUNWIRE GROUP
12.2017 - 03.2018
- Cross-sold complementary products and services to customers
- Trained and mentored several new sales representatives
- Adapted sales techniques to specific clients
Front-end Supervisor/Key-holder
ALBERTSON COMPANIES LLC
01.2014 - 04.2016
- Handled all customer relations issues
- Cultivated a customer-focused shopping environment
- Fostered a positive work environment
- Responded to customer questions and requests
- Prioritized Customer Satisfaction
Outbound
BERNETT RESEARCH SERVICES
01.2013 - 04.2013
- Made outbound calls
- Held to strict standards of accuracy, quality and production
- Developed accurate and quick
Education
Diploma - undefined
Perry High School
2011
Skills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
- Customer service expertise
- Lease Agreements
- Organizational capabilities
- File Management
- CRM Software
- Leasing and sales
- Phone and Email Etiquette
- Application processing
- Sales Techniques
Certification
MS Office (Intermediate) LRO (Advanced) CRM (Expert) YARDI VOYAGER (Advanced) Fair Housing (Advanced) Budget and Expenses (Basic) Social Network and Marketing (Intermediate) Conversion Ratio for 2022 45.5%, First aid and CPR and AED certified
Timeline
Leasing Consultant
MG Properties
11.2022 - Current
Leasing Consultant Leasing Manager
Weidner Apartment Homes
10.2020 - Current
Preschool Lead TeacherAdministrative Assistant
SUNRISE PRESCHOOLS
04.2018 - 10.2020
Sales Representative
SUNWIRE GROUP
12.2017 - 03.2018
Front-end Supervisor/Key-holder
ALBERTSON COMPANIES LLC
01.2014 - 04.2016
Outbound
BERNETT RESEARCH SERVICES
01.2013 - 04.2013
Diploma - undefined
Perry High School
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