Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nichole Dalto

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Sales Support Associate

MRC Global
La Porte, Texas
04.2023 - Current
  • Assist Technical Inside Sales Team with the execution of Automation project orders
  • Track and provide status on orders communicating with vendors and customers
  • Establish and maintain customer files
  • Provide weekly updates and status reports to customers.
  • Coordinate pre-inspection meetings, testing, and inspections
  • Participate in conference calls with customers and engineers as needed.
  • Prepare and enter credit/rebills and RMAs
  • Answer incoming calls from customers, vendors and take messages and follow-up as appropriate
  • Data entry of purchase orders, sales orders, expediting, sales quotes, buyouts, etc.
  • Confirm accuracy of purchase orders with vendors and customers and provide prompt responses
  • Weekly production and documentation meetings with the director and manager to discuss project status.
  • Monitor expected ship dates to ensure timely delivery and expedite as needed
  • Perform other office duties as required
  • Establish excellent rapport with management, vendors and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills

Office Administrator

Full Flex Logistics LLC
Houston, TX
02.2021 - 12.2022
  • Handled standard office duties, filing, data entry, answering phones.
  • Coordinate special pricing, provide trip quotes and transportation inquiries
  • On-boarding of new clients
  • Received and prepared work orders in alignment with established procedures.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Prepared, updated and dispensed daily route schedule.
  • Assigned loads to drivers based on designated routes and driver location.
  • Relayed work orders, messages, or information to or from drivers.
  • Updated and informed of service delays to keep customers notified.
  • Coordinated scheduled vehicle maintenance and mechanical repairs to ensure consistent service delivery without interruptions.

Office Administrative Assistant

Forest Hills Rehabilitation
New York, NY
03.2015 - 06.2020
  • Greeted patients immediately upon arrival, providing excellent customer service.
  • Managed calendar of events and schedules, coordinating appointments for staff members.
  • Screened incoming phone calls, taking messages or forwarding to appropriate staff.
  • Collected co-payments and co-insurance and issued appropriate receipts during check-in.
  • Recorded patient and insurance payments, maintaining accurate financial records. Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
  • Conducted pre-authorizations and referrals to meet third-party insurer requirements.
  • Scanned and documented new patient information in electronic health records for registration purposes.
  • Performed claims research, appeals and related follow-up using medical systems and software.
  • Entered billing information into accounting software systems.
  • Transmitted correspondence and medical records by mail, e-mail and fax.
  • Performed various clerical and administrative functions, such as ordering and maintaining inventory of supplies.
  • Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records.

Education

Bachelor of Arts - Economics And Finance

Buffalo State College
Buffalo, NY
05-2008

Skills

  • Strong work ethic and willingness to embrace change with a positive attitude
  • Ability to work under pressure while effectively
    utilizing time management skills to prioritize actions according to deadlines in a constantly changing environment
  • Proficient with attention to detail, problem solving, organization and analytical skills
  • Adaptable to work individually or within a group of
    team members
  • Loyalty to company with confidential information, self-starter, punctual work schedule, strong customer service,verbal and written communication and excellent phone etiquette

References

References available upon request.

Timeline

Sales Support Associate

MRC Global
04.2023 - Current

Office Administrator

Full Flex Logistics LLC
02.2021 - 12.2022

Office Administrative Assistant

Forest Hills Rehabilitation
03.2015 - 06.2020

Bachelor of Arts - Economics And Finance

Buffalo State College

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Nichole Dalto