Nichole Davies
Billings,MT
Summary
Fastidious professional with many years of wide experience, excited to bring talent and expertise to a new career. Highly adept in preparing tools, testing, and maintaining equipment while in conversation with others/clients/patients. Well versed in high stress situations and multi-step tasks.
Overview
5
5
years of professional experience
Work History
Shift Manager/Key Holder
Starbucks, Barista
Billings, MT
12.2022 - 06.2024
- Sanitized kitchen tools and utensils between uses to prevent cross-contamination.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised bank deposits and security procedures to support store opening and closing.
- Reviewed completed work to verify consistency, quality, and conformance.
Shift Manager/Key Holder
McDonald's
Billings, MT
09.2019 - 11.2022
- Implemented operational best practices that resulted in increased productivity and profitability.
- Operated equipment with strong focus on safety and ground communication.
- Created shift schedules and communicated to team members.
- Inspected equipment regularly to ensure proper functioning and addressed any maintenance needs promptly.
- Promoted adherence to company policies and health and safety standards.
- Worked productively as lead or helping team member to drive customer satisfaction.
Secretary
Rocky Mountain College Of Art & Design
Billings, MT
08.2019 - 04.2021
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Helped set administrative procedures to minimize errors and boost productivity.
- Produced and distributed memos, newsletters, and other forms of communication.
- Managed multiple calendars and contacts using computer software.
- Monitored office equipment and managed smooth operation with preventive maintenance and repair work scheduling.
- Assisted with answering phones, filing paperwork, and entering data to support operations department.
- Supported team members with stocked supplies and well-maintained office equipment.
Education
Bachelor of Arts - English: Creative Writing
Rocky Mountain College
Billings, MT12.2023
Skills
- Proficient in Hazardous Materials Protocols
- Sanitation equipment operation
- Food safety inspection
- Waste management and chemical safety
- Coaching and mentoring
- Multitasking and organizational skills
- Excellent communication
- Analytical thinking
- Time management abilities
Timeline
Shift Manager/Key Holder
Starbucks, Barista
12.2022 - 06.2024
Shift Manager/Key Holder
McDonald's
09.2019 - 11.2022
Secretary
Rocky Mountain College Of Art & Design
08.2019 - 04.2021
Bachelor of Arts - English: Creative Writing
Rocky Mountain College
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