Nichole Delaney

Inventory Coordinator

Ball Equipment

Richmond, MI

05.2021 - Current

Assisted customers during selection process and helped choose perfect products to meet individual needs.
Monitored incoming messages on voicemail system ensuring prompt response times.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Performed general clerical duties such as photocopying, faxing, mailing.
Maintained and updated filing, inventory and database systems, manually or using computer.
Coordinated shipping arrangements for outbound orders as needed.
Managed employee schedules and daily assignments.
Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Ordered or purchased supplies to maintain optimum inventory.
Responded to inquiries from internal staff members about part specifications or availability.
Launched wellness plans to reduce stress, boost morale and increase productivity.
Developed and maintained relationships with suppliers to ensure reliable supply chains.
Resolved disputes and claims with vendors and suppliers.
Reviewed customer orders and ensured accuracy of product descriptions, quantity, pricing, and delivery dates.
Received and staged incoming inventory for movement to storage or sales floor.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Investigated discrepancies between physical count and computer records.
Coordinated inventory, stocking and ordering.
Responded promptly to customer inquiries regarding product availability.
Inspected and recorded incoming and outgoing orders for count, damage and dates.