Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Dillinger

Gulfport,MS

Summary

Proven leader in healthcare management, notably at Ocean Springs Health and Rehab, where I spearheaded program development and volunteer recruitment, enhancing patient engagement by 30%. Expert in event planning and team leadership, I excel in creating supportive community environments through innovative activity organization and effective communication. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Activity Director

Greenbriar Nursing Center
06.2024 - Current
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.

Director of Social Services

Ocean Springs Health and Rehab
11.2023 - 06.2024
  • Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Collaborated with department managers to correct and improve services.
  • Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.

Certified Nursing Assistant

Ocean Springs Health and Rehab
06.2012 - 06.2024
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Activity Director

Ocean Springs Health and Rehab
05.2018 - 10.2023
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.

Administrative Assistant

Ocean Springs Health and Rehab
01.2018 - 05.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Certification - Activity Director Certification

Mississippi Healthcare Association
Jackson, MS
04.2018

Certification - Certified Nursing Assistant

MGCCC Jackson County
Gautier, MS
12.2011

Skills

  • Activity Organization
  • Event planning experience
  • Organizational Skills
  • Understanding of budgeting
  • Volunteer Recruitment
  • Program Development
  • Team Management
  • Employee Evaluation
  • Patient evaluations
  • Team Leadership
  • Team building
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Excellent Communication

Timeline

Activity Director

Greenbriar Nursing Center
06.2024 - Current

Director of Social Services

Ocean Springs Health and Rehab
11.2023 - 06.2024

Activity Director

Ocean Springs Health and Rehab
05.2018 - 10.2023

Administrative Assistant

Ocean Springs Health and Rehab
01.2018 - 05.2018

Certified Nursing Assistant

Ocean Springs Health and Rehab
06.2012 - 06.2024

Certification - Activity Director Certification

Mississippi Healthcare Association

Certification - Certified Nursing Assistant

MGCCC Jackson County
Nichole Dillinger