Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nichole Glaze

Nichole Glaze

Web Design. Content Creator, CSR, Medical Billing & Coding
Henderson,KY

Summary

Resourceful profesional seeking career change bringing top-notch skills in oral and written, active listening and analytical problem-solving skills. Experienced in medical billing and coding along with web design and content creation, while managing an e-commerce store. Always ready and willing to assist with issues and not afraid to take initiative. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

7
7
years of professional experience

Work History

Press Machine Operator

Service Tool And Plastics
Henderson , NV
2023.08 - Current
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Assisted with training new employees on proper press machine operation and safety procedures for smoother onboarding process.
  • Maintained safe work environment by adhering to company safety protocols and operating equipment properly.
  • Ensured accurate output by regularly calibrating press machines according to established guidelines.
  • Streamlined setup process for various print jobs, reducing errors and increasing efficiency in production runs.
  • Reduced machine downtime by quickly diagnosing and repairing mechanical issues in timely manner.

Quality Assurance Associate

Tyson Foods
Robards , KY
2022.06 - 2023.08
  • Enhanced product quality by implementing thorough testing procedures and identifying areas for improvement.
  • Communicated effectively with suppliers to address any discrepancies found during incoming material inspections, fostering strong working relationships and better supply chain management.
  • Collaborated with team members to develop robust test plans, ensuring comprehensive coverage of all critical features.
  • Maintained up-to-date knowledge on industry best practices, incorporating relevant techniques into daily tasks for optimal results.
  • Generated quality control reports for returned products to identify and communicate patterns.

Freelance Merchandiser

Shiftsmart
2020.02 - 2023.03
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Administrative Assistant

Beauty For Ashes Ministry
2017.10 - 2019.01
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Associate of Applied Science - Medical Billing And Coding

Anthem Career College
Nashville, TN
07.2014

Certification - Dental Assisting

Port Charlotte Vo-Tech
Port Charlotte, FL
08.2001

GED -

Tennessee Department of Education
Nashville, TN
05.1996

Skills

  • Microsoft Office
  • Quick Learner,
  • Communication
  • Customer Service
  • Order Fulfillment
  • Active Listening
  • Business Development Understanding
  • Conflict Resolution
  • Influencer Collaboration
  • Product Descriptions
  • Website Design
  • E-commerce management
  • Critical Thinking
  • Marketing
  • Self Motivation

Timeline

Press Machine Operator

Service Tool And Plastics
2023.08 - Current

Quality Assurance Associate

Tyson Foods
2022.06 - 2023.08

Freelance Merchandiser

Shiftsmart
2020.02 - 2023.03

Administrative Assistant

Beauty For Ashes Ministry
2017.10 - 2019.01

Associate of Applied Science - Medical Billing And Coding

Anthem Career College

Certification - Dental Assisting

Port Charlotte Vo-Tech

GED -

Tennessee Department of Education
Nichole GlazeWeb Design. Content Creator, CSR, Medical Billing & Coding