Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
CT Technologist
Henry Ford Medical Center
04.2018 - Current
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Recorded accurate and efficient records in customer database.
Managed friendly and professional customer interactions.
Communicated with physicians, nurses and other team members concerning patient status, diagnoses and related information.
Server
Detroit Sports Service
12.2012 - 12.2019
Resolved customer complaints promptly and professionally to maintain positive reputation.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Increased sales significantly by upselling higher-end products to customers.