Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Espinosa

Ladson,SC

Summary

Recent graduate with solid foundational knowledge in Information Technology and practical experience gained through academic projects and internships. Proven ability to collaborate effectively in cross-functional teams, apply problem-solving skills, and manage time efficiently in fast-paced environments. Highly motivated and detail-oriented entry-level professional with hands-on experience in front-end development, SQL databases, Agile methodologies, and IT support. Skilled in Scrum practices, sprint planning, and wireframing, with a strong commitment to delivering clean, user-centric software solutions that address real-world challenges. Ready to contribute meaningfully and grow within a dynamic team.

Overview

3
3
years of professional experience

Work History

IT Intern

Nexans
05.2024 - 10.2024
  • Delivered Tier 1 and Tier 2 technical support across departments, diagnosing and resolving hardware, software, and networking issues to minimize downtime.
  • Administered the IT ticketing system, prioritized requests, and maintained detailed records, resolving support tickets on first contact.
  • Created clear, user-friendly technical writing documents and guides to assist end users with common IT issues and procedures.
  • Set up and configured Windows workstations, company work phones, and user profiles for onboarding, ensuring secure access to corporate systems and applications.
  • Collaborated with IT staff on routine maintenance and software upgrades to optimize system performance and security.
  • Created dynamic PowerPoint presentations and dashboards for monthly internal updates, improving visibility into IT initiatives and plant operations.

Assembly Line Operator

ZF/Wabco
06.2022 - 08.2023
  • Adhered to strict assembly specifications while collaborating on high-volume automotive production.
  • Demonstrated problem-solving under pressure and supported changing workflows in a team setting.

Freight Associate

Kohl’s
11.2021 - 01.2022
  • Organized and processed freight shipments, contributing to smooth store operations and efficient restocking.
  • Collaborated cross-functionally with team members to meet strict time and accuracy goals.

Education

Bachelor of Science - Integrated Information Technology

University of South Carolina
Columbia, SC
05.2024

Associate of Science -

Trident Technical College
North Charleston, SC
05.2022

Skills

  • JavaScript, Typescript, HTML, CSS
  • Oracle SQL
  • Agile, Scrum, Sprint Planning
  • Figma (UI/UX design collaboration)
  • Microsoft Office Suite
  • QA Testing and Technical Documentation Writing

Timeline

IT Intern

Nexans
05.2024 - 10.2024

Assembly Line Operator

ZF/Wabco
06.2022 - 08.2023

Freight Associate

Kohl’s
11.2021 - 01.2022

Bachelor of Science - Integrated Information Technology

University of South Carolina

Associate of Science -

Trident Technical College

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