Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Nichole Parker

Findlay,OH

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Store Leader

Speedway Gas Station
Beaverdam, Ohio
03.2010 - Current
  • Scheduled employee shifts and allocated responsibilities.
  • Leveraged strong communication skills to identify customer needs during interactions.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated team schedules for optimal workflow.
  • Implemented loyalty-boosting initiatives through tailored special offers.
  • Delivered leadership and training to support onboarding of new team members.
  • Managing financial transactions such as deposits, refunds, credits.
  • Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Monitored adherence to workplace behavior policies.

Field Food Service Coordinator

Speedway Gas Station
Enon, OH
07.2013 - 02.2016
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Allocated instructors to facilitate training sessions.
  • Conducted training sessions for new employees on company policies and procedures.
  • Collaborated with subject matter experts to ensure accuracy of course content.
  • Designed tools for assessment, including tests and quizzes, to gauge trainee knowledge retention.
  • Managed recruitment process for training program candidates.
  • Supervised, evaluated or referred instructors to skill development classes.

Education

High School Diploma -

University of Northwestern Ohio
Lima, OH

Skills

  • Workforce Engagement
  • Inventory Management Expertise
  • Team Leadership
  • Retail Safety Protocols
  • Customer loyalty and retention
  • Sales floor oversight
  • Retail merchandise quality standards
  • Approachable Attitude

Certification

  • SERV Safe Certified

Accomplishments

  • A+ rating 2024 review

References

References available upon request.

Timeline

Field Food Service Coordinator

Speedway Gas Station
07.2013 - 02.2016

Store Leader

Speedway Gas Station
03.2010 - Current

High School Diploma -

University of Northwestern Ohio

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Nichole Parker