Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Glenn

San Diego,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Team Member

The Brigantine
07.2020 - 02.2021
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Taking customer orders in person and over the phone.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier/Personal Shopper

Lowe's Foods
04.2016 - 07.2019
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Engaged in user support interactions via telephone, chat and email platforms.

Guest Relations Associate

The Zoo In Forest Park
03.2015 - 10.2015
  • Greeted guests upon arrival by providing warm welcome.
  • Anticipated and attentively handled guest needs or concerns.
  • Answered multi-line telephone system to aid guests, direct callers and take messages.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.


Team Member

Six Flags New England
03.2014 - 11.2014
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Greeted customers at counter to fulfill requests and answer questions.

Food and Beverage Associate

Sonic Restaurant
03.2012 - 01.2013
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.

Cashier

Christmas Tree Shop
09.2012 - 01.2013
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.

Sales Representative

Noerr Programs
11.2012 - 12.2012
  • Monitor sales activities to ensure that customers received satisfactory service and quality goods
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided product samples, coupons and informational brochures to persuade people to buy products.

Food Preparation Worker

Spoletoes Restaurant
04.2011 - 06.2012
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Packaged and stored food products following proper handling and preservation methods.
  • Supported kitchen team by being responsive and pitching in to complete tasks.

Flu Clerk

Centrus Premier Healthcare
09.2011 - 12.2011
  • Checking Health Insurances
  • Providing right documents to clients to be filled out
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Completed data entry tasks with accuracy and efficiency.

Food Service Team Member

D'Angelos Restaurant
02.2010 - 11.2010
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.

Education

GED -

Springfield Technical Community College
Springfield, MA
04.2013

Skills

  • Customer Support
  • Administrative Support
  • Computer Skills
  • Data Entry
  • Adaptable and Flexible
  • Order Taking
  • Staff Support

Timeline

Team Member

The Brigantine
07.2020 - 02.2021

Cashier/Personal Shopper

Lowe's Foods
04.2016 - 07.2019

Guest Relations Associate

The Zoo In Forest Park
03.2015 - 10.2015

Team Member

Six Flags New England
03.2014 - 11.2014

Sales Representative

Noerr Programs
11.2012 - 12.2012

Cashier

Christmas Tree Shop
09.2012 - 01.2013

Food and Beverage Associate

Sonic Restaurant
03.2012 - 01.2013

Flu Clerk

Centrus Premier Healthcare
09.2011 - 12.2011

Food Preparation Worker

Spoletoes Restaurant
04.2011 - 06.2012

Food Service Team Member

D'Angelos Restaurant
02.2010 - 11.2010

GED -

Springfield Technical Community College

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Nichole Glenn