Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Grigg

Green River

Summary

Friendly and dedicated professional with expertise in child development and a strong background in customer service. Proven ability to foster positive relationships and implement creative lesson plans, enhancing children's growth and learning. Skilled in behavior management, leadership and driving team success in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Toddler Teacher

Little Imaginations Early Learning Center
05.2025 - 10.2025
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Guided students to develop social, emotional and physical skills.
  • Established positive relationships with students and families.

Server

Hotel Wolf and Restaurant
08.2022 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Restaurant Server

Saratoga Hot Springs Resort
05.2022 - 08.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Front Office Administrator

Center Counceling, LLC
12.2021 - 05.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Promote and uphold confidentiality of all patient information records required by HIPAA
  • Manage documents appropriately by faxing, copying, scanning, and filing documents such as treatment plans, release of information, 90 day reviews

Retail Store Manager

Fashion 15 Below
08.2018 - 05.2022
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Submitted orders for new inventory.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

No Degree - Social Work

Idaho State University
Pocatello, ID

American Falls High School
American Falls
05-2017

Skills

  • Child development expertise
  • Child safety procedures
  • Age-appropriate activities
  • Creative lesson planning
  • Positive reinforcement
  • Behavior management techniques
  • Scheduling appointments
  • Document scanning
  • Leadership and supervision
  • CPR and First Aid Certified
  • Merchandising strategy
  • Customer service

Timeline

Toddler Teacher

Little Imaginations Early Learning Center
05.2025 - 10.2025

Server

Hotel Wolf and Restaurant
08.2022 - 05.2025

Restaurant Server

Saratoga Hot Springs Resort
05.2022 - 08.2022

Front Office Administrator

Center Counceling, LLC
12.2021 - 05.2022

Retail Store Manager

Fashion 15 Below
08.2018 - 05.2022

No Degree - Social Work

Idaho State University

American Falls High School

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