Nichole Grogan
Organizational Learning And Performance Executive
Accokeek,MD
Summary
Visionary, Education and learning professional with over 25 years of progressive leadership and demonstrated ability in recruiting, leading, and retaining diverse, multi-disciplinary education teams. Coaching individuals, teams, and organizations to success. Advocates for and implements in budget and on-time training solutions and policies in support of mission requirements. DEIA centered. Expert level knowledge of the federal government, USAID, and the Intelligence Community. Culturally competent, with extensive experience with international, governmental, and local stakeholders and audiences.
Overview
29
29
years of professional experience
1
1
Language
Work History
Training Director
USAID, BHA Training Unit
Washington DC, DC
07.2019 - 12.2023
- Served as agency subject matter expert for education and training
- Led enterprise level Learning and Development Team of 30+ staff with $13M+ budget, ensuring cost-effective delivery without sacrificing quality or impact.
- Collaborated with executive management to identify skill gaps, leading to creation of targeted training initiatives.
- Streamlined strategy and curriculum development for +1000 humanitarian staff to reduce burnout and increase resiliency
- Developed Leadership Training for Technical Leaders in Agency resulting in cohesive teams and increased engagement, decreasing learner burnout by 40%
- Championed culture of continuous learning within organization by promoting importance of professional growth at all levels of staff
- Managed budgets for all training activities, ensuring cost-effective delivery without sacrificing quality or impact.
- Conducted regular audits of existing training materials and updated content as needed to ensure alignment with industry best practices and regulatory requirements.
- Boosted agency and team retention through strategic talent management and skill-building initiatives.
- Championed diversity and inclusion in all aspects of talent management, fostering more inclusive workplace environment.
- Launched successful mentoring program, fostering professional growth and building capacity in emerging and expert leaders within organization.
- Cultivated company-wide culture of innovation and collaboration.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Senior Instructional Designer
OFDA Training Unit
Washington, DC, DC
06.2017 - 06.2019
- Led cross-functional teams in development of high-quality learning solutions for staff of +1000 at BHA.
- Successfully managed over 60 learning projects, delivering exceptional results within resource constraints.
- Introduced new learning management system features which streamlined course delivery process, trimming on average 5-7 days per course
- Conducted thorough needs assessments to identify gaps in employee knowledge and skills.
- Applied adult learning theories to develop targeted training programs aimed at bridging skill gaps among employees.
- Facilitated stakeholder meetings to gather input on training needs, fostering collaborative relationships with clients.
- Collaborated with senior stakeholders and web design teams to develop courses based on adult learning principles.
- Piloted and converted brick and mortar classrooms into web-based e-learning courses.
- Ensured alignment between learning objectives and assessment strategies, promoting accurate measurement of desired outcomes
Lead Instructional Designer
National Fair Housing Training Academy
Washington, DC, DC
10.2013 - 03.2017
- Developed multimedia elements, such as videos and animations, to support learners'' understanding of complex concepts.
- Conducted on average 30, thorough needs assessments per year to determine appropriate instructional strategies for agency stakeholders.
- Implemented best practices in instructional design methodologies, resulting in improved learner outcomes
- Customized off-the-shelf training materials to align with clients'' specific organizational goals and objectives.
- Designed competency-based assessments to measure learner progress and mastery of skills.
- Applied adult learning theories in designing effective educational experiences tailored towards professionals from various fields and backgrounds.
- Created comprehensive style guides outlining visual elements, typography guidelines as well as navigation structure that were consistently applied across multiple courses.
Senior Intelligence Analyst
SRA International
Alexandria, VA
11.2011 - 09.2013
- Researched, analyzed, interpreted intelligence information for consumers at agency, DoD, and Executive Levels
- Provided technical leadership and strategic guidance on sociolinguistic programs and products to audiences of all levels
- Created 6 high-level intelligence products for inter-agency consumers per week
- Monitored global events to anticipate potential impacts on national security interests.
- Managed complex projects, ensuring timely completion and thorough analysis of all pertinent information.
- Participated in cross-functional teams to address evolving challenges and develop innovative solutions in dynamic environment.
- Utilized advanced software tools to analyze large volumes of data, providing key insights into trends not readily apparent through manual analysis methods alone.
- Integrated open-source intelligence with classified materials for more holistic understanding of threat environments.
- Established relationships with foreign counterparts to foster collaboration and information sharing among allied nations.
- Assisted in creating high-level intelligence briefs for senior-level personnel.
Deputy Program Manager, Intelligence Training
The Analysis Corporation (TAC)
McLean, VA
08.2007 - 10.2011
- Managed resource allocation across multiple projects simultaneously while maintaining focus on quality outcomes.
- Implemented risk management strategies, mitigating potential obstacles and ensuring project success.
- Supported 5 proposal development efforts, from $1M-$15M by providing subject matter expertise on various aspects of program execution.
- Championed continuous improvement efforts within program area, regularly reviewing policies and procedures to enhance overall effectiveness.
- Established performance metrics, utilizing data-driven insights to inform decision-making processes for improved results.
- Cultivated positive work environment, fostering strong team dynamics and high levels of employee satisfaction.
- Developed strong relationships with stakeholders, resulting in successful collaboration on various projects.
- Proactively identified potential bottlenecks in workflow processes, developing solutions to optimize productivity levels within team.
- Conducted regular status meetings to monitor progress and address any challenges or concerns promptly.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Facilitated more than 50 workshops to collect project requirements and user feedback.
Command Language Program Manager
Titan Communications
Linthicum Heights, MD
05.2005 - 06.2007
- Increased customer satisfaction through effective communication of program goals and expectations.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
- Collaborated with colleagues to create interdisciplinary lessons that incorporated Russian language and culture into other subject areas.
- Developed tailored lesson plans for individual students, addressing their specific learning needs and goals.
- Empowered struggling learners with personalized assistance during office hours, leading to improved academic performance.
- Promoted critical thinking and analysis of Russian literature through in-depth class discussions and writing assignments.
- Enhanced students'' language skills by incorporating interactive activities and multimedia materials in lessons.
- Cultivated positive learning environment by fostering open communication and encouraging students to ask questions.
- Developed course curriculum, lesson plans and supplemental materials to support student success.
- Designed and administered assessments to evaluate student progress and comprehension.
Russian Linguist
Intelligence Community, United States Air Force (Enlisted)
Ft. Meade, MD
04.1995 - 05.2005
- • Researched, analyzed, interpreted intelligence information for consumers at agency, DoD, and Executive Levels
- • Provided technical leadership and strategic guidance on sociolinguistic programs and products
- • Created high-level intelligence products for inter-agency consumers
Education
M.A.P International Psychology -
The Chicago School of Professional Psychology
Chicago, ILSCS, Executive Leadership Coaching Certificate -
Georgetown University
Washington, DCB.S. Adult Education and Training -
Saint Joseph's College of Maine
Standish, MaineRussian (Basic and Advanced) and Uzbek Diploma -
Defense Language Institute
Presidio Of Monterey, CaliforniaSkills
Training Program Implementation to Evaluation
References
Available upon request.
Community Service
- Founder and CEO of Thinkwell Coaching and Consulting
- Facilitator of executive coaching sessions for individuals, couples, and non-profit organizations in the value of whole-body wisdom in increasing workplace success
- Board Member of iFLY, nonprofit organization supporting young girls of color with learning based travel experiences
Timeline
Training Director
USAID, BHA Training Unit
07.2019 - 12.2023
Senior Instructional Designer
OFDA Training Unit
06.2017 - 06.2019
Lead Instructional Designer
National Fair Housing Training Academy
10.2013 - 03.2017
Senior Intelligence Analyst
SRA International
11.2011 - 09.2013
Deputy Program Manager, Intelligence Training
The Analysis Corporation (TAC)
08.2007 - 10.2011
Command Language Program Manager
Titan Communications
05.2005 - 06.2007
Russian Linguist
Intelligence Community, United States Air Force (Enlisted)
04.1995 - 05.2005
M.A.P International Psychology -
The Chicago School of Professional Psychology
SCS, Executive Leadership Coaching Certificate -
Georgetown University
B.S. Adult Education and Training -
Saint Joseph's College of Maine
Russian (Basic and Advanced) and Uzbek Diploma -
Defense Language Institute
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