Nichole Gutierrez
Modesto,CA
Summary
Qualified professional with a long history in education and a dedication to school performance, staff training and student success. Attentive to pulse of the school to proactively manage negative trends and recognize success in staff and methods. Hands-on in mentoring paraprofessionals, site supervisors and supporting students and families. Highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of After School Programs
Empire Union School District
Modesto
10.2021 - Current
- Provided training sessions for paraprofessionals on classroom management techniques and strategies for working with children from diverse backgrounds.
- Recruited, hired and trained ASP paraprofessional staff.
- Created marketing materials for the program, including flyers, brochures, posters, newsletters.
- Facilitated effective communication between parents and guardians and staff members regarding student progress or behavior issues.
- Created and updated records to document employee and participant information.
- Oversaw budgeting activities related to the after-school program, ensuring all expenditures were within allocated funds.
- Monitored compliance with state, federal and company regulations, standards and requirements.
- Supervised a team of 85+ paraprofessionals and site coordinators, providing guidance and support on daily operations.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Planned and led professional development activities for paraprofessionals, and support staff.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
- Evaluated paraprofessionals' performance against established criteria in order to make personnel decisions.
Campus Supervisor
Stanislaus Union School District
Modesto
08.2015 - 05.2016
- Addressed student complaints head-on and initiated responses to facilitate prompt resolution.
- Created detailed reports regarding campus activities, events, and other relevant information.
- Developed strategies to promote positive interactions among diverse groups of students.
- Maintained accurate records of student behavior and disciplinary actions taken.
Admissions Representative
ITT Technical Institute Parkway Center
Lathrop , CA
11.2001 - 06.2011
- Converted leads to enrollments.
- Attended professional development conferences focused on best practices in higher education admissions.
- Counseled prospective students on admission requirements and procedures.
- Assisted with developing marketing materials for recruiting purposes.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Provided training sessions for new admissions recruiters on relevant topics such as customer service techniques.
- Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.
- Developed relationships with high schools, community colleges, and other organizations that serve potential students.
- Organized campus tours for visiting students and families, as needed.
- Collaborated with faculty members in order to create a successful recruitment program.
- Coordinated interviews with prospective students and their families.
- Compiled and studied educational and economic information to assist individuals in determining vocational and educational objectives.
- Responded promptly to inquiries from prospective students via email or phone.
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
- Communicated regularly with current and prospective students about application status updates.
- Developed and implemented recruitment strategies to attract qualified applicants.
- Maintained accurate and complete student records required by laws, district policies and administrative regulations.
- Participated in college fairs, open houses, and other events to promote university programs.
- Interviewed clients to obtain information about employment history, educational background, and career goals, identifying barriers to employment.
- Conducted follow-up calls with accepted applicants to ensure enrollment commitments were met.
- Directed and participated in recruitment and enrollment activities.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with others to discuss new opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
MBA - Business Administration
ITT Technical Institute - Indianapolis
Indianapolis, IN09-2009
Bachelor of Arts - Liberal Studies
CSU Stanislaus
Turlock, CA05-1995
Skills
- Administrative Functions
- Staff Management
- Staff Hiring
- Student Activity Program Planning
- Attention to Detail
- Staff Training
- Professional Development Planning
- Budget Requests
- Coaching and Mentoring
- Interpersonal Communication
- Employee Performance Evaluations
- Relationship Building
- Team Collaboration
- Responsible and Dependable
Affiliations
- Avid sports fan
- Love working out
- Enjoy home improvement projects
Certification
- CPR/First Aid certified
References
References available upon request.
Timeline
Director of After School Programs
Empire Union School District
10.2021 - Current
Campus Supervisor
Stanislaus Union School District
08.2015 - 05.2016
Admissions Representative
ITT Technical Institute Parkway Center
11.2001 - 06.2011
MBA - Business Administration
ITT Technical Institute - Indianapolis
Bachelor of Arts - Liberal Studies
CSU Stanislaus
- CPR/First Aid certified
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