NICHOLE HEATHCOTE

At DemandZEN, I train BDRs to turn cold calls into real convos and pipelines into revenue. I build training programs that blend strategy, scripts, and a healthy dose of hype—because sales should feel good and perform at a great level. From onboarding fresh talent to sharpening seasoned pros, I help our team prospect smarter, book better meetings, and rep the DemandZEN name with confidence.

If it involves sales development, I’m probably coaching it, testing it, or celebrating a win. Let’s make it fun, make it scalable, and make it close.

• Identified new business opportunities through outbound channels.
• Set ~800 qualified SQL's, while maintaining a ~75% meeting held rate.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding KPI's.
• Onboarded new employees with training, coaching & mentoring.

• Collaborated with the marketing team to create targeted campaigns for lead generation.
• Responsible for generating $6.5 million in pipeline, 21 opportunities and 28 self gen leads for Q3 2019.
• Successfully complete discovery calls with customers to determine solution alignment.

• Leveraged persuasion techniques, product knowledge and pre-written scripts to overcome objections.
• Provided weekly feedback to assist in developing targeted marketing campaigns.
• Tested, trouble shot, and ramped up new and struggling campaigns.
• Mentored and onboarded new Agent Performance Managers and Calling Agents.