Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Heller

Lackawanna,NY

Summary

Dedicated cleaning professional with a strong work ethic and proven expertise in deep cleaning and sanitization techniques at Standard Property Management. Recognized for enhancing client satisfaction through meticulous attention to detail and reliability, consistently achieving high standards of cleanliness and hygiene in diverse environments. Adaptable and safety-conscious, ensuring optimal workplace conditions.

Overview

12
12
years of professional experience

Work History

Commercial Cleaner

Standard Property Management
11.2023 - 02.2025
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Adhered to company policies for appearance, thoroughness, and facility security.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
  • Collaborated effectively with colleagues on large-scale projects to achieve desired outcomes within specified timeframes.
  • Maintained cleanliness and hygiene in office buildings, leading to enhanced work environment sanitation.
  • Reduced spread of germs in communal areas, such as kitchens and bathrooms, by implementing rigorous disinfection practices.
  • Optimized cleaning routes and methods for large facilities, achieving comprehensive coverage in less time.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Housekeeper

Autumnview Healthcare Facility
05.2019 - 07.2023
  • Sanitized and mopped restrooms to maintain cleanliness.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Worked with housekeeping staff to achieve goals promptly and successfully.
  • Cleaned and maintained office, lobby, and corridor carpets.
  • Maintained my assigned unit while helping others when need be.
  • I have trained over 16 other housekeepers ensuring the safety of the residents while educating the trainee.

Cleaner Helper

Rachel's Mediterranean Restaurant
06.2016 - 03.2018
  • Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
  • Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
  • Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
  • Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
  • Assisted in maintaining outdoor areas such as entryways and walkways, removing debris and ensuring a welcoming first impression for visitors.
  • Exceeded expectations in restroom maintenance, providing clean facilities for users while adhering to strict hygiene standards.
  • Reduced cross-contamination risks through proper use of color-coded cleaning materials and sanitizing equipment after each use.
  • Performed thorough window washing services that resulted in crystal clear panes and increased natural light within the facility.
  • Collaborated with team members to complete large-scale projects such as event set up and teardowns efficiently and effectively.
  • Provided excellent customer service by addressing concerns promptly and professionally, leading to positive feedback from clients and supervisors.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Organized and used industrial cleaning products following strict safety procedures.

Cleaner Housekeeper

Micky Rats
04.2013 - 09.2015
  • Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
  • Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
  • Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
  • Maintained sanitation standards through consistent daily cleaning routines.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
  • Assisted in maintaining outdoor areas such as entryways and walkways, removing debris and ensuring a welcoming first impression for visitors.
  • Exceeded expectations in restroom maintenance, providing clean facilities for users while adhering to strict hygiene standards.
  • Performed thorough window washing services that resulted in crystal clear panes and increased natural light within the facility.
  • Provided excellent customer service by addressing concerns promptly and professionally, leading to positive feedback from clients and supervisors.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.

Education

Animal Care/science

Lakeshore High School
Angola, NY
06.2011

Skills

  • Strong work ethic
  • Self-motivation and initiative
  • Housekeeping skills
  • Reliability and punctuality
  • Deep cleaning expertise
  • Chemical handling
  • Safe chemical handling
  • Dusting and polishing aptitude
  • Quality assurance focus
  • Safety-conscious mindset
  • Basic maintenance
  • Problem-solving capacity
  • Deep cleaning
  • Polishing surfaces
  • Floor maintenance
  • Sanitization techniques

Timeline

Commercial Cleaner

Standard Property Management
11.2023 - 02.2025

Housekeeper

Autumnview Healthcare Facility
05.2019 - 07.2023

Cleaner Helper

Rachel's Mediterranean Restaurant
06.2016 - 03.2018

Cleaner Housekeeper

Micky Rats
04.2013 - 09.2015

Animal Care/science

Lakeshore High School

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Nichole Heller