Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Henderson

Alma,WI

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Team Lead

Figis INC
08.2013 - 05.2017
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Operated production machinery safely to reduce workplace accidents.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.

Parts Handler

OSL
09.2012 - 02.2013
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Documented cargo movement such and obtained onward movement data.

Cashier

BP
07.2009 - 11.2011
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 20 patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Office Assistant

A & 13 Enterprise
11.2011 - 07.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Developed correspondence letters, memos and emails.
  • Verified accuracy of business records by consistently updating customer information.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Handled client correspondence and tracked records to foster office efficiency.

Education

Some College - Medical Coding And Billing

Mid State Technical College
Marshfield, WI
12.2017

High School Diploma -

Rib Lake High School
Rib Lake, WI
05.2009

Skills

  • Call Transfers
  • Process Improvement Initiatives
  • Production Monitoring
  • Lead Identification
  • Corrective Actions
  • Accounts Payable and Receivable
  • Team Monitoring
  • Task Monitoring
  • Operational Efficiency and Safety
  • Job Assignments
  • Team-Building Exercises
  • Microsoft PowerPoint
  • Leadership Communications
  • POS Transactions

Timeline

Team Lead

Figis INC
08.2013 - 05.2017

Parts Handler

OSL
09.2012 - 02.2013

Office Assistant

A & 13 Enterprise
11.2011 - 07.2012

Cashier

BP
07.2009 - 11.2011

Some College - Medical Coding And Billing

Mid State Technical College

High School Diploma -

Rib Lake High School

Similar Profiles

  • Grace Inglett

    Grace InglettGrace Inglett

    Team Member Into Assistant Food Service Leader at Kwik TripTeam Member Into Assistant Food Service Leader at Kwik Trip

  • Anders Johansen

    Anders JohansenAnders Johansen

    Janitorial Assistant at Alma Public SchoolsJanitorial Assistant at Alma Public Schools

  • Jordon Dittrich

    Jordon DittrichJordon Dittrich

    Tractor Operator at Superior Manaure Haulers LLC.Tractor Operator at Superior Manaure Haulers LLC.

  • Jordan Pearson

    Jordan PearsonJordan Pearson

    Marine Service Mechanic at Alma MarinaMarine Service Mechanic at Alma Marina

  • Kimberly Droski

    Kimberly DroskiKimberly Droski

    Food and Beverage Team Lead, Closing Team Lead/General Merchandise Team Lead/Inbound/Logistics Team Lead/Food and Beverage Team Lead at TargetFood and Beverage Team Lead, Closing Team Lead/General Merchandise Team Lead/Inbound/Logistics Team Lead/Food and Beverage Team Lead at Target

CREATE PROFILE
Nichole Henderson