Nichole Henry
Wauseon
Summary
Hard working and fast learner. Every field I have worked in I have excelled and grown. Dedicated to the job and helping the company to grow and be successful. Great leadership skills and teamwork oriented. Always push myself to be better.
Overview
13
13
years of professional experience
Work History
Logistics Coordinator
Northstar Bluescope Steel
10.2023 - Current
- Manage the loading and shipment of steel coils by rail and truck
- Update and maintain databases to track shipments.
- Building and establishing relationships with carriers.
- Maintaining excellent working relationships with carriers by efficiently responding to inquiries, complaints, as well as any other issues.
- Prepare reports on shipping performance.
- Assisting sales with any shipment issues or questions they may have on their customers shipments
- Build loads in the system to ship
- Weigh loads in and out for rail and truck shipments
- Handle any shipping issues that may arise.
- Assist shipping operators with any issues they may have
- Assist in running truck scale house when needed
- Enter scrap notices and assist rail scale in any ticket or car issues they may have
- Placing rail car orders for multiple railroads
- Running reports to keep up to date on what material will be running to ensure we have the rail cars we need
- Obtaining rates for sales for new destinations
- Assisting in issues with coils such as mis-shipped coils, over/underweight coils, and QA issues
- Distributing truck loads to carriers
- Setting up and establishing new carriers
- Preparing shipping paperwork
- Creating customs documents for customers for Canada and Mexico shipments
- Keeping carriers profiles and documentation up to date
- Completing all paperwork for hazmat dust cars
Shipping Operator
Northstar Bluescope Steel
03.2023 - 10.2023
- Operated locomotive, ram truck, and overhead crane to move and ship steel coils
- Built rail loads
- Weighed rail loads in and out of system
Account Manager/Customer Service
Archbold Furniture Company
10.2021 - 03.2023
- Manage roughly 80 accounts
- Use Microsoft Word & Excel daily
- Create reports
- Enter customer orders
- Resolve customer issues
- Accounts payable
- Creating and issuing credits
Inside Sales
Wauseon Machine & Manufacturing
11.2019 - 05.2020
- Used Microsoft & Excel often
- Coordinated trips for employees
- Wrote jobs up to send to the production floor
- Customer service
- Solved problems on and off the floor
- Recruited new customers
Sales/Finance
Don's Chevy Buick GMC Cadillac
06.2012 - 11.2019
- Sold new and used vehicles
- Worked in finance & coordinated financing for customers
- Clerical duties/organized and executed new procedures to increase efficiency
- Used Microsoft Word & Excel frequently
Education
No Degree - Office Administration
Northwest State Community College
Archbold, OHHigh School Diploma -
Wauseon High School
Wauseon, OH05-2005
Skills
- Teamwork
- Positive attitude
- Fast learner
- Great with customers/people
- Great with Microsoft programs
- Experienced in customer service
- Client relations
- Punctual and dependable
- Self motivated
- Precise
- Order Entry Skills
- Verbal and written communication
- Problem-solving
- Communication
- Decision-making
Timeline
Logistics Coordinator
Northstar Bluescope Steel
10.2023 - Current
Shipping Operator
Northstar Bluescope Steel
03.2023 - 10.2023
Account Manager/Customer Service
Archbold Furniture Company
10.2021 - 03.2023
Inside Sales
Wauseon Machine & Manufacturing
11.2019 - 05.2020
Sales/Finance
Don's Chevy Buick GMC Cadillac
06.2012 - 11.2019
No Degree - Office Administration
Northwest State Community College
High School Diploma -
Wauseon High School
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