Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Hernandez

Peoria,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Shift Leader

Taco Bell
10.2022 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.

Behavior Technician

Applied Behavior Autism Center
05.2024 - 08.2024
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.

Crew Member

Jack in the Box
10.2021 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Working Towards Bachelor's - Justice Studies

Grand Canyon University
Phoenix, AZ
04-2026

High School Diploma -

Rancho Cucamonga High School
Rancho Cucamonga, CA
05-2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Child supervision

Timeline

Behavior Technician

Applied Behavior Autism Center
05.2024 - 08.2024

Shift Leader

Taco Bell
10.2022 - 04.2025

Crew Member

Jack in the Box
10.2021 - 08.2022

Working Towards Bachelor's - Justice Studies

Grand Canyon University

High School Diploma -

Rancho Cucamonga High School

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Nichole Hernandez