Nichole Iles

Extremely proficient in Microsoft programs to include: Microsoft Word, Excel, Outlook, and PowerPoint. Proficient using Defense Travel System (DTS), Manpower Information Retrieval and Reporting System (MIRARS). Extensively knowledgeable of government office principles and practices to include security procedures, documentation, scheduling, calendar management, and data entry. Team player and follows proper protocol when dealing with personnel and visitors. Works independently on multiple tasks not requiring coordination with staff. Maintains a Secret clearance.

I am seeking a job role as a Defense Travel System Administrator or similar to use my in-depth problem-solving abilities, management skills, customer service experience, attention to detail work ethic, and my positive personality to contribute to the success of the organization. I want a career where I can utilize my vast knowledge, in a progressive organization by constant learning, hard work, growth, and goals. I’m open to new experiences and skills.

• Coordinate with other admins to COLs and LTCs in office for high level meetings
• Perform DTA duties: create routing lists for travel approvers, grant permission levels to personnel to navigate Defense Travel System DTS, allow access to cross-org travelers to create travel documents on existing accounting lines, assist travelers in organization with any document errors in their travel authorization, updating line of accounting (LOA) details in personnel profiles, review and route travel authorizations and vouchers for approval in (DTS) ensuring all reservation orders have been reserved via CWT SATO Travel and provide confirmation of booked reservations to civilian travelers and auditors as requested.
• Analyze financial and cost reports to reconcile GPC transactions, identify errors, and make adjustments/corrections.
• Identify and analyze available funding/allowances ensure effective utilization of funds, and to maintain audit trail documentation of available funds under multiple projects and appropriations.
• Research Joint Travel Regulations (JTR) changes and provisions and provide advice and/or enforce changes for corrective action by suggesting alternate courses of action on a case-by-case basis.
• Submit helpdesk tickets with Defense Travel Management Office (DTMO) regarding documents in DTS experiencing issues to resolve technical issues preventing travelers from completing their authorizations and vouchers successfully.
• Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
• Ensure reservations are built according to client standards and preferences
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
• Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares
• Make changes or solve any issues that might occur during or before the travel assignments include both routine and non-routine work
• Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up to date
• Provide financial advice and performs financial assistance work for internal agency operating programs.
• Provide analysis and advice on financial matters to program officials, managers, and resource administrators.
• Perform advisory duties associated with the management and control of resources or funds.
• Interprets reports and other financial data for program review and analysis.
• Assist in review of straightforward, routine funding data and cost information to provide input to overall program status.
• Process financial transactions into the Austin (official) financial accounting system.
• The incumbent will participate, along with other Resource Management personnel in ensuring the Accounting section is continuously ready for bi-annual audits that occur in accordance with VA Handbook 1730.02.
• Review and takes appropriate action on Accounts Receivable and Accounts Payable areas identified as deficient on the monthly "report card."
• Compute and predicts effects of program changes in internal operating programs.
• Act as Level 3/4 Travel Card Agency/Organization Program Coordinator (A/OPC).
• Develop travel estimates for employees, preparing travel plans and making travel arrangements.
• Advise employees on federal travel regulations, policies and directives.
• Ensure travel vouchers are processed timely and in accordance with regulations.
• Maintain and update the stations local Government Issued travel card policy.
• Reports the maintenance and mileage of GSA vehicles
• Systems and Procedures Analyst ensures accurate reporting of all accounting, cost and budget data to facilitate the efficient use of allocated funds for Member Services (MS). This position will also be responsible for analysis, review and audit of various records, travel reports, and travel support for all MS employees and provide reports and analysis to management for MS financial operations..