NICHOLE JONES
Executive Assistant
Antioch,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. A proactive, and dynamic individual seeking a full-time position where a combination of excellent customer service and analytical skills will be fully utilized to improve the organization’s efficiency.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work History
Executive Assistant-Administrative, •Assistant
Sutter Health | Bay Area External Affairs
Emeryville, CA
11.2018 - Current
- To VP of External Affairs, as well as Directors of Government Affairs, and Community Benefit
- Calendar management
- Organize meetings with senior executives and policymakers
- Coordination events, marketing materials as well as Marketing Ads
- Create meeting agendas and presentation materials for external and internal audiences
- Maintaining budget, and financial reports
- Participate in special projects and performs other duties as assigned
- Signing off on Grants and sponsorships contracts (Community benefit support)
- Creating check request for Grants and Sponsorships (Community benefit support)
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Executed record filing system to improve document organization and management.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
Assistant-Administrative, Assistant
Sutter Health | Delta Medical Center
Antioch, CA
11.2017 - 11.2018
- To Directors, and Manager of Telemetry, CCU, Med Surg Departments
- Schedule Coordinator
- Payroll, Kronos reconciliation, and time keeping
- Updating and tracking employee’s leaves, and absences
- Working with HR on certification compliance, and discipline
- Financial Reports
- Monthly meeting support including and not limited to; compiling meeting minutes, capturing action items
- Coordinating communication with staff, and for staff
- Coordinating department meetings
- Ordering supplies
- Calendar management.
Assistant-Administrative, Director, Supervisor
Sutter Health, East Bay Care Transition
Oakland, Ca
10.2017 - 11.2017
- RN’s, Social worker of EBCATT Department
- Internal and external correspondences with Case Managers, Pharmacies, Home Health and Skilled Nursing Facilities
- Identifying program qualified patients for RN review
- Enrolling new participants and dis-enrolling graduate patients from Midas and Apollo
- Workbook and spreadsheet management
- Answering phones
- Creating, and sending out patient information correspondences.
Office Manager
Millers Air Conditioning and Heating
Livermore, CA
07.2016 - 10.2017
- Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, accounts receivable, collection calls, and payroll and scheduling
- Improve employee and client retention rates through active communication and problem-solving efforts
- Continue education in management, organization and team-building skills
- Manage employee schedules and troubleshoot scheduling conflicts as they arise
- Managing benefits (Kaiser, VSP, and Delta Dental)
- Managing bank account and budget for accounts payable
- Experience with budgeting and payroll (ADP)
- Experience with Workers Comp, Insurance Benefits, EDD, Tax payments
- Reconciling bank statements in QuickBooks Desktop, and QuickBooks Online
- Making sure all online payments were made for all insurances, vehicles, credit cards
- Running weekly and month reports, Balance sheets, profit and loss, and job cost
- Breaking down selling, and actual cost of each installation jobs as well as breaking down service departments invoices or material and labor cost
- Working directly with CPA for accounting
- Working with close with marketing director (YP, The Independent New Paper).
Office Coordinator
Matrix HG, Inc
Concord, CA
03.2013 - 07.2016
- Coordinate and schedule appointments and meetings
- Arrange and update HR reports
- In charge of new hire and termination paperwork
- Manage company’s equipment including Vehicles, GPS and Mobile Phone
- Enroll and terminate employees’ benefits
- Maintain and manage stationary, office inventory and uniform
- Arrange special events, meetings and conferences
- Handle all elements of staff travel requirements
- Responsible for Vendor Credit Applications
- Launch equipment module on new accounting system, increase efficiency by 30% and reduced paper
Office Assistant
Alexander Rabinovich DDS
San Francisco
09.2011 - 01.2013
- Answered phone; screened and directed calls
- Greeted visitors and directed them accordingly
- Maintained reception area and conference rooms
- Processed correspondence and emails
- Filed and performed data entry tasks
- Monitored office supply levels
- Order Insurance and Preliminary notices
- Back up Dispatcher
- Dr
Executive Assistant / Dental Assistant / Visage Med Spa
Byrne DDS
Pittsburg, Ca
11.2011 - 01.2013
- Chair side assisting Periodontist and Oral Surgeon/ Assisting doctor under Ivy sedation/General Anesthesia
- Assisting with clinical procedures for facial plastic surgery
- Schedule appointments, coordinate meetings, travel arrangements
- Prepares daily schedule, patients’ charts, sending and receive medical records
- Prepare and modify documents including reports, draft, memos and emails, written responses to Inquiries and correspondences
- Answer, screen, and transfer all inbound phone calls/ multi- line phone Voicemails, Google Voice, Rapid Fax, Go daddy Emails
- Coordinate and maintain personal records, confidential files for staff including payroll
- Collecting co-payments
- Prepared materials for marketing activities
- Dr
Front Office Coordinator / Dental Assistant
10.2009 - 10.2011
- Chair side assisting general dentist and oral surgeon
- Set up trays, x-rays, sterilization
- Treatment plan presentations
- Answer, screen, and transfer all inbound phone calls / multi- line phone
- Check patient in/out, scheduling
- Bookkeeping, billing, payroll
- Insurance verification including Medi-Cal eligibility and application assistant via third party
Education
Accounting I and Payroll Certificate -
Liberty Adult Education
Dental Assistant Certification - undefined
Carrington College
Diploma - undefined
Pittsburg Sr. High School
01.1999 - 01.2002
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Pittsburg Youth Cheerleaders
01.2003 - 01.2005
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Pittsburg High School
01.2008 - 01.2011
undefined
01.2021 - Current
Skills
Hands-on experience in maintaining human resource recordsundefined
Timeline
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01.2021 - Current
Executive Assistant-Administrative, •Assistant
Sutter Health | Bay Area External Affairs
11.2018 - Current
Assistant-Administrative, Assistant
Sutter Health | Delta Medical Center
11.2017 - 11.2018
Assistant-Administrative, Director, Supervisor
Sutter Health, East Bay Care Transition
10.2017 - 11.2017
Office Manager
Millers Air Conditioning and Heating
07.2016 - 10.2017
Office Coordinator
Matrix HG, Inc
03.2013 - 07.2016
Executive Assistant / Dental Assistant / Visage Med Spa
Byrne DDS
11.2011 - 01.2013
Office Assistant
Alexander Rabinovich DDS
09.2011 - 01.2013
Front Office Coordinator / Dental Assistant
10.2009 - 10.2011
undefined
Pittsburg High School
01.2008 - 01.2011
undefined
Pittsburg Youth Cheerleaders
01.2003 - 01.2005
Diploma - undefined
Pittsburg Sr. High School
01.1999 - 01.2002
Accounting I and Payroll Certificate -
Liberty Adult Education
Dental Assistant Certification - undefined
Carrington College
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