Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Lage

Ludlow,MA

Summary

Caring and patient professional looking to transition into a paraprofessional role after 18 years as a seafood manager at Big Y. As a mother of twins with autism and an older daughter with ADHD, I have real life experience supporting children with special needs and understand the importance of patience, empathy and consistency. Since March of 2025, I have also worked as a Personal Care Attendant providing daily support and encouragement to someone with unique needs. I want to bring what I have learned at home in caregiving to the classroom, helping children grow, feel supported and succeed. I have lived through the challenges that families face in having children in a special needs classroom and want to use my experience to help other families as well.

Overview

22
22
years of professional experience

Work History

Personal Care Attendant

Marie Rooney
03.2025 - Current
  • Ensure safety and comfort for my client through monitoring and timely assistance with daily activities.
  • Offer emotional support when needed establishing trust between me as the attendant and my patient.
  • Transport my client to events and activities, medical appointments, and shopping trips.
  • Plan healthy meals, purchased ingredients, and cook meals to provide adequate nutrition for client wellbeing.
  • Manage household tasks for my client, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
  • Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
  • Assist my client in maintaining personal hygiene, including bathing, grooming, and dressing.

Seafood Department Manager

Big Y Foods
02.2004 - 12.2022
  • Trained and guided team members to provide great customer service and keep the department running smoothly.
  • Collaborated with store management to develop promotional strategies that increased sales during peak seasons or special events.
  • Maintained high-quality standards by ensuring proper storage, temperature control, and handling of seafood products.
  • Increased sales through effective merchandising, attractive displays, and strategic product placement.
  • Resolved customer issues quickly and professionally.
  • Developed a well-trained team by having weekly meetings on seafood knowledge, safety, and customer service skills.
  • Managed inventory levels efficiently by conducting regular stock checks and placing timely orders with suppliers.
  • Wrapped, weighed, labeled and priced cuts of seafood.
  • Prepared and placed seafood cuts and products in display counter to appeal to customers.
  • Created clean and inviting appearance for fresh seafood cases to encourage sales.
  • Created and managed the weekly schedule to ensure the department was fully staffed and running smoothly.

Education

West Springfield High School
West Springfield, MA
05-2002

Skills

  • Effective empathetic communication
  • Adaptability under pressure
  • Strong patience skills
  • Skilled at managing multiple tasks
  • Dedicated caregiver for special needs individuals
  • Team leadership
  • Effective time management
  • Strong organizational abilities
  • Thorough attention to detail
  • Customer service leadership
  • Client support

Timeline

Personal Care Attendant

Marie Rooney
03.2025 - Current

Seafood Department Manager

Big Y Foods
02.2004 - 12.2022

West Springfield High School

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