Nichole Lage
Ludlow,MA
Summary
Caring and patient professional looking to transition into a paraprofessional role after 18 years as a seafood manager at Big Y. As a mother of twins with autism and an older daughter with ADHD, I have real life experience supporting children with special needs and understand the importance of patience, empathy and consistency. Since March of 2025, I have also worked as a Personal Care Attendant providing daily support and encouragement to someone with unique needs. I want to bring what I have learned at home in caregiving to the classroom, helping children grow, feel supported and succeed. I have lived through the challenges that families face in having children in a special needs classroom and want to use my experience to help other families as well.
Overview
22
22
years of professional experience
Work History
Personal Care Attendant
Marie Rooney
Ludlow, MA
03.2025 - Current
- Ensure safety and comfort for my client through monitoring and timely assistance with daily activities.
- Offer emotional support when needed establishing trust between me as the attendant and my patient.
- Transport my client to events and activities, medical appointments, and shopping trips.
- Plan healthy meals, purchased ingredients, and cook meals to provide adequate nutrition for client wellbeing.
- Manage household tasks for my client, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
- Assist my client in maintaining personal hygiene, including bathing, grooming, and dressing.
Seafood Department Manager
Big Y Foods
Springfield, MA
02.2004 - 12.2022
- Trained and guided team members to provide great customer service and keep the department running smoothly.
- Collaborated with store management to develop promotional strategies that increased sales during peak seasons or special events.
- Maintained high-quality standards by ensuring proper storage, temperature control, and handling of seafood products.
- Increased sales through effective merchandising, attractive displays, and strategic product placement.
- Resolved customer issues quickly and professionally.
- Developed a well-trained team by having weekly meetings on seafood knowledge, safety, and customer service skills.
- Managed inventory levels efficiently by conducting regular stock checks and placing timely orders with suppliers.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Created and managed the weekly schedule to ensure the department was fully staffed and running smoothly.
Education
West Springfield High School
West Springfield, MA05-2002
Skills
- Effective empathetic communication
- Adaptability under pressure
- Strong patience skills
- Skilled at managing multiple tasks
- Dedicated caregiver for special needs individuals
- Team leadership
- Effective time management
- Strong organizational abilities
- Thorough attention to detail
- Customer service leadership
- Client support
Timeline
Personal Care Attendant
Marie Rooney
03.2025 - Current
Seafood Department Manager
Big Y Foods
02.2004 - 12.2022
West Springfield High School