Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Lambert

Wellington,Florida

Summary

Dedicated and detail-oriented Executive Administrative Assistant with over 15 years of experience supporting organizational efficiency and productivity. Proven track record of managing diverse office tasks, providing exceptional support to executive teams, and maintaining confidentiality with sensitive information. Adept at streamlining processes, optimizing workflows, and implementing effective office management strategies. Strong communication and interpersonal skills, coupled with proficiency in MS Office Suite and a commitment to delivering high-quality administrative support. Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organizational operations. Practiced in providing assorted teams with support and resources to succeed. Motivated Executive Administrative Assistant with 15 years of experience offering office support in the Human Services industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Meticulous and systematic Executive Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Organized Executive Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Successful in coordinating and executing meetings, travel, and special events. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

19
19
years of professional experience

Work History

HR LIAISON/ADMINISTRATIVE ASSISTANT

Department of Children & Families, Adult Protective Services Unit
West Palm Beach, Florida
05.2016 - Current
  • Conduct background screenings for new hires
  • Perform employee reference checks and complete hiring packages
  • Coordinate technology access for new hires and current employees
  • Maintain all personnel files
  • Order and manage office supplies
  • Process all confidential records requests based on Power of Attorney/Guardianship
  • Assist with screening and transferring calls
  • Greet visitors
  • Complete all administrative and clerical duties
  • Report verified cases to the Attorney General's office
  • Complete new hire on-boarding
  • Scan and upload all case information into the FSFN system
  • Coordinate with PBSO to have all Adult Protective Investigators screened for access to the jail
  • Notify LTCOP and AHCA of all initial and final investigations
  • Notify State Attorney of all allegations that are substantiated
  • Facilitate access to the Palm Beach County Sheriff’s office
  • Obtain all new hire credentialing
  • Responsible for all department purchasing
  • Distribute investigative summaries to legally entitled parties.

REGISTERED INTAKE SPECIALIST/ADMINISTRATIVE ASSISTANT

Jerome Golden Center, Intake Department
West Palm Beach, Florida
09.2009 - 05.2016
  • Perform administrative intake duties for clients receiving services
  • Lead Registration and Financial Clearance for Outpatient Clients
  • Obtain and record patient financial, insurance, and demographic information
  • Conduct benefit verification and pre-certification, assess client needs assessments
  • Schedule appointments and maintain communication between patients and staff
  • Interview and assess clients with mental health and persons with disabilities
  • Facilitate needed services.

LOAN PROCESSOR

Celebrity Mortgage
West Palm Beach, Florida
07.2005 - 12.2009
  • Perform office duties, including telephone communication, appointment setting, and data entry
  • Provide client-focused administrative support
  • Liaison for senior partners
  • Draft and manage office memorandums
  • Process all loan applications.

Education

High School Diploma -

John I Leonard High School

Associate in Arts -

Palm Beach State College

Bachelor in Human Services (in progress) -

Palm Beach State College

Skills

  • Superior knowledge in MS Office Software: Access, Word, PowerPoint, Excel, Outlook (e-mail), Calendar, and Publisher
  • Communication
  • Organization
  • Prioritizing
  • Technical Skills
  • Dependability
  • Problem-Solving
  • Multi-tasking
  • Spreadsheet Management
  • Ability to Work Under Pressure
  • Decision-Making Skills
  • Time Management
  • Self-Motivation
  • Conflict Resolution
  • Leadership
  • Adaptability
  • Evaluation Capabilities
  • Reporting
  • Conflict Mediation
  • Report Generation
  • Community Outreach
  • Verbal and Written Communication
  • Team Collaboration
  • Policies and Procedures Implementation
  • Performance Reporting
  • High-Pressure Environments

Timeline

HR LIAISON/ADMINISTRATIVE ASSISTANT

Department of Children & Families, Adult Protective Services Unit
05.2016 - Current

REGISTERED INTAKE SPECIALIST/ADMINISTRATIVE ASSISTANT

Jerome Golden Center, Intake Department
09.2009 - 05.2016

LOAN PROCESSOR

Celebrity Mortgage
07.2005 - 12.2009

High School Diploma -

John I Leonard High School

Associate in Arts -

Palm Beach State College

Bachelor in Human Services (in progress) -

Palm Beach State College
Nichole Lambert