Nichole Lawhorn
Veedersburg,IN
Summary
Results-driven Shipping and Receiving Clerk at ProFlex, recognized for enhancing workflow efficiency and reducing shipping errors through meticulous inspection and effective communication. Proficient in warehouse operations and safety procedures, I consistently achieved high inventory accuracy while fostering teamwork and cooperation among staff.
Overview
12
12
years of professional experience
Work History
Shipping and Receiving Clerk
ProFlex
Hillsboro, IN
01.2025 - Current
- Processed incoming shipments, verifying accuracy against purchase orders and packing lists.
- Coordinated outbound deliveries, ensuring timely dispatch and proper documentation.
- Maintained inventory accuracy using warehouse management software to track stock levels.
- Assisted in training new staff on safety protocols and operational procedures.
- Conducted regular quality checks on received goods to identify discrepancies or damages.
- Streamlined shipping processes, reducing turnaround time for order fulfillment by implementing best practices.
- Oversaw daily operations of shipping and receiving department to enhance workflow efficiency.
- Developed and enforced compliance with safety regulations to ensure a secure working environment.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to management.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Reduced instances of damaged goods, carefully packing and securing items following best practices.
- Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
Plant Supervisor
Payton’s BBQ
Veedersburg, IN
03.2020 - 01.2025
- Prepped the pork for a up to 16 cook time under a controlled USDA standards.
- Processed and packaged the BBQ under controlled USDA guidelines.
- Boxed product after meeting USDA temperature requirements.
- Palletizing for shipping purposes while making out going inventory assets first priorities to streamline open orders.
- Shipping and receiving of products as they arrived for production.
- Supervised daily operations to ensure production met quality standards.
- Trained and mentored team members on safety protocols and equipment usage.
- Implemented process improvements to enhance operational efficiency.
- Coordinated workflow schedules to optimize labor and resource allocation.
- Conducted regular inspections to identify safety hazards and compliance issues.
- Collaborated with management to address production challenges and implement solutions.
- Maintained inventory levels and managed supplies for uninterrupted operations.
- Supervised day-to-day functions of plant.
- Coached employees on company standards and efficiency.
- Led safety meetings and promoted adherence to company policies for a safer working environment for all employees involved in the plant operation activities.
- Enhanced safety standards by conducting regular inspections, enforcing strict compliance with regulations, and providing ongoing training to staff.
- Implemented organizational systems to maximize plant efficiency.
- Continuously updated knowledge of industry best practices, trends, and technologies to keep the plant operating at peak performance and maintain a competitive edge in the market.
- Increased production output by closely monitoring operations, identifying bottlenecks, and making necessary adjustments to workflow.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall plant performance.
- Improved plant efficiency by implementing streamlined processes and optimizing equipment usage.
Carpet Cleaner
Let George Do It
Attica, IN
01.2014 - 02.2020
- Operated advanced carpet cleaning machinery for optimal results.
- Assessed customer needs to recommend appropriate cleaning solutions.
- Executed stain removal techniques using industry-standard products.
- Maintained equipment by performing regular inspections and servicing.
- Collaborated with team members to complete large-scale cleaning projects efficiently.
- Ensured compliance with safety standards during all cleaning operations.
- Trained new staff on proper cleaning methods and equipment usage.
- Developed efficient workflow processes to enhance service delivery speed and quality.
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Upsold upholstery cleaning and Product or Service to customers to boost revenue.
- Stayed up-to-date on industry trends and best practices for optimal results in carpet cleaning services.
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Inspected cleaning sites to provide cost estimates to customers.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Contributed to company growth by actively participating in marketing efforts, promoting services through word-of-mouth referrals.
- Provided exceptional service, consistently receiving positive feedback from satisfied customers.
- Utilized advanced equipment and techniques to effectively remove stains and restore carpets to their original condition.
- Handled customer complaints professionally and effectively, using feedback to improve service offerings and maintain client satisfaction.
- Tailored carpet cleaning methods based on individual client needs, ensuring the best possible outcomes for each project.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Operated buffers and burnishers to clean and polish floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
No Degree -
Attica High School
Attica, INSkills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Heavy lifting
- Teamwork and cooperation
- Package handling
- Warehousing operations
- Punctual and reliable
- Effective communication
- Warehouse safety
- Forklift operation
- Labeling accuracy
- Shipment tracking
- Material handling equipment
- Merchandise staging
- Interpersonal skills
- Safety procedures
- Inspection and quality control
- US Driver's license
Timeline
Shipping and Receiving Clerk
ProFlex
01.2025 - Current
Plant Supervisor
Payton’s BBQ
03.2020 - 01.2025
Carpet Cleaner
Let George Do It
01.2014 - 02.2020
No Degree -
Attica High School