Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nichole Leesmann

Wildomar,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Warehouse Operator

Amazon
Moreno Valley, CA
02.2022 - Current
  • Received, sorted and stored incoming inventory items according to established guidelines.
  • Maintained accurate records of all goods received, shipped or transferred between warehouses.
  • Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
  • Organized the warehouse in an efficient manner to facilitate locating merchandise quickly.
  • Processed orders accurately, efficiently and within specified timeframes.
  • Followed proper safety protocols when operating machinery in the warehouse.
  • Used scanners to track parcel information, condition or receipt.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Security Site Supervisor

Securitas Security Services USA
Temecula, CA
05.2013 - 02.2022
  • Conducted security assessments and identified areas of vulnerability.
  • Monitored access control systems, CCTV footage, and alarm systems.
  • Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
  • Provided training for new security personnel on safety protocols and emergency response plans.
  • Performed regular inspections of all security equipment to ensure proper functioning.
  • Developed detailed reports on incidents and submitted them to management for review.
  • Investigated suspicious activity and reported findings to the appropriate authorities as needed.
  • Responded promptly to customer inquiries or complaints regarding security issues.
  • Interacted with law enforcement agencies when necessary to coordinate investigations into criminal activity at the site.
  • Enforced safety regulations and ensured that employees followed all rules and regulations related to security matters.
  • Maintained records of employee attendance, shift changes, vacation requests.
  • Resolved conflicts between staff members in a timely manner while adhering to company policy.
  • Assisted with hiring process by conducting background checks on applicants.
  • Organized drills for emergency preparedness scenarios such as fire evacuations or intruder alerts.
  • Participated in weekly meetings with management team to discuss any security concerns or updates.
  • Reviewed incident logs regularly identifying any patterns or trends that may require further investigation or action.
  • Maintained positive environment dedicated to teamwork and performance.
  • Set team schedules with clear understanding of coverage requirements, individual availability and unique knowledge of each officer.
  • Managed security staff schedules for shifts, minimizing overtime costs.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.
  • Drafted and documented security procedures, policies and standards.

Security Supervisor

Allied Barton
Canyon Lake, CA
03.2003 - 05.2013
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Recorded required data for incident reports and files.
  • Responded immediately to security threats, breaches and emergencies, following proper protocols.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.

Fast Food Manager

Burger King
Murrieta, CA
07.1998 - 03.2003
  • Developed and implemented customer service standards for staff to follow.
  • Trained new employees on food preparation, cash handling, and customer service techniques.
  • Monitored daily operations of the restaurant, including inventory control and ordering supplies.
  • Maintained accurate financial records, such as sales receipts and invoices.
  • Ensured compliance with all local health regulations related to food safety.
  • Managed team of 10-15 employees in fast-paced environment.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Supervised stock levels of kitchen ingredients ensuring freshness of food served.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Elsinore High School
Wildomar, CA
06-2000

Skills

  • Problem-solving abilities
  • Organizational Skills
  • Safety Precautions
  • Critical Thinking
  • Teamwork and Collaboration
  • Safety and security procedures
  • Security team leadership
  • Incident Reports
  • Daily status reports
  • CCTV experience
  • Emergency Response
  • Schedule oversight
  • Operations Management
  • Staff Monitoring
  • Site Visits
  • Training Oversight
  • Emergency planning

Accomplishments

  • Received Officer of the quarter twice.
  • Maintained a picking/packing speeds in the top 3 percentile of my peers.
  • Can type 57 words a minute accurately.

Timeline

Warehouse Operator

Amazon
02.2022 - Current

Security Site Supervisor

Securitas Security Services USA
05.2013 - 02.2022

Security Supervisor

Allied Barton
03.2003 - 05.2013

Fast Food Manager

Burger King
07.1998 - 03.2003

High School Diploma -

Elsinore High School

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Nichole Leesmann