Nichole Legas

Work History

Mental Health Advocate

Pathstones Mental Health

Facilitated peer support sessions to promote mental well-being and resilience among participants.
Maintained accurate documentation of client interactions, allowing for seamless coordination with other team members.
Developed tailored action plans that addressed each client''s specific barriers to achieving personal goals.
Assisted clients in navigating complex systems, expediting access to essential resources.
Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
Communicated with individuals' family members, offering information, and insight into support services available at community level.
Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.

Pathstones to Recovery

01.2022 - 01.2024

Exhibited strong personal responsibility and drive.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Showcased politeness, approachability, and eagerness to provide support as required.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Educated individuals on available resources and services to enhance community engagement.
Assisted in developing outreach materials to raise awareness of advocacy programs.
Collaborated with team members to organize workshops focused on personal development and empowerment.
Maintained accurate records of participant feedback to improve program effectiveness.
Provided guidance and mentorship to new peer advocates, fostering a supportive environment.
Analyzed participant needs to tailor support strategies for diverse populations.
Advocated for policy changes by presenting insights from peer experiences during committee meetings.
Coordinated relevant workshops and informational sessions aimed at increasing client knowledge on pertinent topics.
Educated clients about available community resources, empowering them to make informed decisions.
Created a safe space where clients felt comfortable discussing personal challenges without fear of judgment or stigma.
Promoted self-advocacy among clients by teaching skills necessary for independent problemsolving.
Provided crisis intervention services as needed, connecting clients with appropriate emergency resources.
Connected at-risk individuals with specialized services, reducing incidents of crisis situations.
Built trust with clients through active listening and understanding their unique needs.
Developed strong rapport with clients, enhancing overall service quality and client retention rates.
Supported successful community reintegration efforts for individuals transitioning from institutional settings.
Enhanced client satisfaction by providing empathetic and effective support.
Participated in ongoing professional development opportunities to stay current on best practices in peer advocacy.
Facilitated peer support groups, fostering a sense of shared experience and mutual encouragement among participants.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Increased awareness of and supported participation in self-help and advocacy organizations.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Assisted in developing grant proposals to support social service initiatives.
Collaborated with various stakeholders to promote social services.
Implemented and developed programs to address poverty and inequality.
Improved clients' coping with routine life activities such as food budgeting and rental payments.
Monitored and evaluated impact of social services on community.
Cultivated and maintained relationships with community members to facilitate outreach activities.

Master Hairstylist

Great Clips

04.2014 - 02.2016

Delivered exceptional hairstyling services, enhancing client satisfaction through personalized consultations.
Trained junior stylists on advanced techniques and best practices in hair care.
Implemented innovative styling methods, increasing service efficiency and client retention.
Maintained cleanliness and organization of workstations, ensuring a professional environment.
Developed promotional strategies to attract new clients and increase brand awareness.

Advanced Patient Care Technician

Rochester General Hospital

10.2005 - 02.2009

Assisted in monitoring vital signs and documenting patient information accurately.
Supported nursing staff in delivering patient care and maintaining a safe environment.
Collaborated with healthcare team to ensure efficient patient flow and service delivery.
Educated patients on post-procedure care, enhancing their understanding and recovery process.
Implemented infection control protocols, contributing to improved safety standards within the facility.
Trained new staff on patient care procedures and equipment usage for consistency in service quality.
Streamlined inventory management processes for medical supplies, reducing waste and ensuring availability.
Led initiatives to enhance patient satisfaction through personalized care approaches and feedback collection.
Served as an advocate for patients to ensure that they received the appropriate resources and support throughout their continuum of care.
Streamlined workflow for nursing staff by efficiently performing routine tasks such as blood draws and wound dressings.
Provided high-quality direct patient care under the supervision of registered nurses, ensuring all needs were met promptly and professionally.
Participated in quality improvement initiatives aimed at enhancing patient outcomes and satisfaction with their healthcare experience.
Assisted in the successful treatment of patients with complex medical conditions by collaborating with interdisciplinary healthcare teams.
Participated in continuous professional development opportunities to stay current on best practices in advanced patient care techniques.
Maintained a safe working environment, adhering to infection control protocols and proper use of personal protective equipment.
Facilitated smooth operations within the unit by assisting with supply inventory management and equipment maintenance tasks as needed.
Contributed to the optimization of workflows within busy units while consistently prioritizing workload based on urgency level.
Facilitated seamless transitions between healthcare settings by effectively communicating with case managers and discharge planners.
Demonstrated strong clinical judgment, decision-making skills, and adaptability when faced with challenging or unexpected situations during patient care activities.
Enhanced patient safety through diligent monitoring of vital signs and accurate documentation of medical records.
Supported the delivery of exceptional care for diverse populations by adapting communication styles to meet individual patient needs.
Improved patient satisfaction by providing compassionate care and maintaining a clean, organized environment.
Ensured accurate data entry into electronic health records systems while maintaining confidentiality according to HIPAA regulations.
Promoted a patient-centered care approach by actively listening, empathizing, and addressing concerns raised by patients or their families.
Strengthened relationships among multidisciplinary team members through effective collaboration during daily rounds meetings.
Contributed to reduced hospital readmissions by providing thorough patient education on follow-up care and medication administration.
Increased efficiency in diagnostic testing processes by accurately collecting specimens for laboratory analysis following strict protocol guidelines.
Promoted optimal patient outcomes with timely identification and reporting of significant changes in patient conditions to nursing staff.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Cleaned and sterilized instruments, equipment and surfaces.
Monitored patient vital signs, lab results and other indicators of health.
Maintained accurate patient charts and medical records.
Triaged patients in office or by phone to assess severity of conditions.
Instructed patients in at-home care and continued treatments.
Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Performed diagnostic tests and reported results to healthcare providers.
Utilized medical software to document and track patient progress.
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Cared for patients by providing personal assistance and ambulation.

Summary

Overview

Work History

Mental Health Advocate

Master Hairstylist

Advanced Patient Care Technician

Education

High School Diploma - Nursing

Skills

Accomplishments

Certification

Timeline

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