Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Nichole Lemke

Conroe,TX

Summary

Dynamic professional with a proven track record in sales strategy development and client engagement at Baker Consulting Services. Adept at optimizing operations and enhancing customer satisfaction through effective workforce coordination and safety regulation adherence. Recognized for cultivating strong vendor relationships and driving significant revenue growth through innovative marketing initiatives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Coffee Shop Owner

Sayetsitty
02.2022 - 01.2025
  • Ensured top-notch customer service through regular staff coaching sessions and performance evaluations.
  • Improved employee retention through comprehensive training programs and fostering a supportive work environment.
  • Expanded product offerings to cater to various dietary needs, increasing overall clientele base.
  • Managed financial aspects of the business, including budgeting, payroll processing, and tax compliance.
  • Maintained positive relationships with local community and government officials.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Coordinated with catering staff to deliver food services for special events and functions.

Shop Supervisor

OneUpLLc
03.2023 - 10.2024
  • Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
  • Developed strong team dynamics, fostering a positive work environment for all staff members.
  • Mentored and trained new employees to ensure consistent service standards across the team.
  • Checked incoming orders and organized new stock.
  • Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
  • Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
  • Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.

President of Sales and Marketing

Baker Consulting Services
01.2020 - 10.2024
  • Introduced robust performance metrics tracking systems for continuous improvement of sales team results.
  • Optimized sales funnel management, resulting in higher conversion rates and increased revenue growth opportunities.
  • Implemented innovative pricing strategies to maximize profitability while maintaining a competitive edge in the market.
  • Strengthened internal communications between Sales and Marketing departments, facilitating better collaboration and alignment on shared objectives.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Communicated product quality and market comparisons by creating sales presentations.

Store Owner

Cedar Blue Co.
02.2020 - 08.2023
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
  • Conducted routine maintenance checks on store equipment to ensure operational efficiency and prevent costly repairs or replacements later on.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Atscocita High School
Atascocita,Texas
05-2010

Skills

  • Safety Regulation Adherence
  • Workforce Scheduling
  • Comprehensive Business Strategy Development
  • Client Engagement
  • Workforce Coordination
  • Transaction Processing Expertise
  • Sales Strategy Development
  • Vendor Management
  • Market Analysis Proficiency

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 15 staff members.
  • Collaborated with team of 5 in the development of Rockem.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).


Languages

English
Full Professional
Navajo
Limited Working
Spanish
Limited Working

Interests

  • Playing Sports
  • Volunteering
  • Cooking
  • Volunteering at community kitchens and food-related charities
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Team Sports
  • Yoga
  • Passionate about balancing physical health with mental and emotional wellness
  • Fundraising Events
  • Participating in fundraising events to support local charities, schools, or community projects
  • Animal Welfare Advocacy
  • Road Trips
  • Enjoy creating and following travel blogs and vlogs

Timeline

Shop Supervisor

OneUpLLc
03.2023 - 10.2024

Coffee Shop Owner

Sayetsitty
02.2022 - 01.2025

Store Owner

Cedar Blue Co.
02.2020 - 08.2023

President of Sales and Marketing

Baker Consulting Services
01.2020 - 10.2024

High School Diploma -

Atscocita High School

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Nichole Lemke