Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Lightfield

Kenosha,WI

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 7 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

8
8
years of professional experience

Work History

Internal Sales Manager

Vantage Point Corperation
02.2017 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed accounts to retain existing relationships and grow share of business.

Customer Service Representative

Amazon
06.2015 - 02.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

High School Diploma -

Bradford High School
Kenosha, WI
06.2009

Skills

  • Process Improvements
  • Sales Support
  • Strategic Planning
  • Staff Development

Timeline

Internal Sales Manager

Vantage Point Corperation
02.2017 - Current

Customer Service Representative

Amazon
06.2015 - 02.2017

High School Diploma -

Bradford High School

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Nichole Lightfield