Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Lockwood

Raymore ,MO

Summary

Dedicated professional highly skilled in transportation flow management offering dynamic skills within multiple facets of the transportation industry.

Found to be logical with a 15-year background overseeing transportation procurement. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations.

Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Operations/Driver Manager

Just Truck IT, LLC An Agent For Evans Delivery
09.2022 - Current
  • Intermodal Dispatch//Railbilling/Tracing
  • Pricing new freight opportunities and negotiating rates with brokers
  • Resolved problems, improved operations and provided exceptional service.
  • Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Analyzed key performance indicators regularly to identify areas for improvement within the transportation department.
  • Increased customer satisfaction by addressing concerns promptly and providing regular updates on pick-up/delivery status.

Logistics Specialist

TigerCool Express
12.2020 - 09.2022
  • Fully remote position requiring skills at working independently and collaboratively in a team environment.
  • Scheduled and coordinated transportation to maximize productivity and maintain dedicated lanes.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in a fast-paced, constant changing industry.
  • Monitored reefer alerts & fuel levels, scheduled re-fueling.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Broker/Account Manager

Efreightship LLC.
03.2018 - 12.2020
  • Built a $10K book of business utilizing all modes of transportation for my clients including LTL/Volume/Hotshot/OD/Van/Flat/Conestoga/Stepdeck
  • Transportation Procurement including pricing, data entry, carrier selection, tracing and the completio of the billing process.
  • Participated in ongoing professional development opportunities, staying current on industry advancements and enhancing skills to better serve clients.
  • Monitored the market and negotiated rates based on trends.
  • Streamlined operations for improved delivery times through effective communication with carriers and clients.
  • Developed strong relationships with carriers and shippers, fostering trust & loyalty.
  • Enhanced customer retention by providing exceptional service, competitive pricing and addressing concerns proactively.



VP of Transportation

CTW Transportation Services, Inc
01.2015 - 03.2018
  • Held multiple roles at this company with, ended with final title as VP of Transportation
  • Positions held: Warehouse CSR/Account Manager/ Broker/Intermodal Coordinator/Dispatcher
  • Sourcing backhauls, data entry, sales
  • Managed railcar arrivals and releases
  • Finalized driver pay
  • Permitting/routing of OD freight
  • Directed market expansions to propel business forward, met changing customer needs.
  • Enhanced customer satisfaction through timely communication and proactive issue resolution.
  • Optimized fleet management by regularly reviewing vehicle maintenance schedules and implementing cost-effective solutions when necessary.
  • DOT/OSHA compliance
  • Created and managed budget for transportation department to cover expenses related to equipment, maintenance, personnel and vehicles.
  • Improved on-time delivery rates by closely monitoring performance metrics and addressing issues promptly.
  • Conducted research to address shipping errors and packaging mistakes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained strong leadership skills by managing projects from start to finish.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

High School Diploma -

Winnetonka High School
Kansas City, MO
05.2002

Skills

  • International Freight Management
  • Strong leadership qualities
  • Cost Reduction
  • Issue Resolution
  • Carrier Negotiations
  • Price Structuring
  • Critical Thinking
  • Transportation management systems
  • Client Base Retention
  • Relationship Building
  • Conflict resolution techniques
  • Domestic Freight Management
  • Fleet Management
  • Transportation Procurement
  • Sales, Brokerage, dispatch
  • Supply Chain Coordination

Timeline

Operations/Driver Manager

Just Truck IT, LLC An Agent For Evans Delivery
09.2022 - Current

Logistics Specialist

TigerCool Express
12.2020 - 09.2022

Broker/Account Manager

Efreightship LLC.
03.2018 - 12.2020

VP of Transportation

CTW Transportation Services, Inc
01.2015 - 03.2018

High School Diploma -

Winnetonka High School

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Nichole Lockwood