Nichole Longmire
Bandera
Summary
Seventeen years of experience in the restaurant and bar industry, specializing in high-volume service environments. Expertise in adhering to safety and sanitation protocols, ensuring a safe dining experience. Passionate about customer service and dedicated to creating enjoyable experiences for patrons. Strong ability to thrive under pressure while maintaining accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Bartender
Jake's at Polly Peak
11.2023 - 09.2025
- Help inventory and order supplies and stock for the bar
- Courteously served [beer, wine, and cocktails] to customers
- Monitored patrons for signs of over-intoxication, and worked with security staff to reduce violent or untoward behavior
- Collaborate with other bartenders to keep facility clean, organized, and well stocked
- Process customer payments [quickly and accurately]
- Stocked and restocked [beverages, garnishes, and glassware and silverware] as needed
- Closely follow all food safety and sanitation guidelines
- Open, calculate, and close bar tabs as needed
- Gained strong foundation in customer service, welcoming and serving guest's
Bartender/Server
11th Street Cowboy Bar
11.2022 - 11.2023
- Designed and executed signature cocktails and beverages to elevate customer experience.
- Guided and developed junior bartenders in mixology techniques and bar operations.
- Oversaw inventory management, ensuring timely restocking of supplies while minimizing waste.
- Delivered exceptional customer service, cultivating a welcoming atmosphere for guests.
- Cultivated strong relationships with regular customers to enhance loyalty and drive repeat business.
- Managed high customer volumes during special events, ensuring efficient service delivery.
- Oversaw cash handling operations, ensuring precise accounting at shift conclusion.
- Enhanced customer satisfaction through delivery of exceptional service and creation of high-quality cocktails.
- Cultivated customer relationships through engaging conversations and tailored drink recommendations.
Server
El Jacalito
09.2022 - 03.2023
- Optimize service quality by actively listening and responding to customer requests
- Provide menu and recommend food and drink options based on customer queries
- Promptly serve food orders and various hot and cold beverages to customers
- Process customer payments
- Check back to ensure customers are satisfied with all food items
- Described daily specials and recommended popular dishes on request
- Deliver menus to guests on arrival, take drink orders, and offer appetizer suggestions
- Checked on each table regularly to ensure order accuracy and customer satisfaction
Bartender
Kickback Korner Bar & Grill
03.2021 - 06.2022
- Demonstrated a strong sense of urgency and ability to serve multiple customers at once
- Offered food and drink recommendations
- Reconcile receipts at the end of the night using [Micros] POS system
- Courteously served [beer, wine, and cocktails] to customers
- Monitored patrons for signs of over-intoxication, and worked with security staff to reduce violent or untoward behavior
- Inventoried beverage stock weekly
- Welcome guests and provide food and drink menus
- Process customer payments [quickly and accurately]
- Stocked and restocked [beverages, garnishes, and glassware and silverware] as needed
- Distribute food and drink menus to customers and answer any questions about [order options or daily specials]
- Maintain a [clean and orderly] work area at all times
- Closely follow all food safety and sanitation guidelines
Bartender
Barred4life. LLC
07.2021 - 05.2022
- Closely follow all food safety and sanitation guidelines
- Maintain a [clean and orderly] work area at all times
- Distribute food and drink menus to customers and answer any questions about [order options or daily specials]
- Serve various food and beverage orders to customers
- Stocked and restocked [beverages, garnishes, and glassware and silverware] as needed
- Open, calculate, and close bar tabs as needed
- Process customer payments [quickly and accurately]
- Welcome guests and provide food and drink menus
- Inventoried beverage stock weekly
- Monitored patrons for signs of over-intoxication, and worked with security staff to reduce violent or untoward behavior
- Conduct monthly inventory of all bar stock with the bar manager
- Reconcile receipts at the end of the night using [Micros] POS system
- Demonstrated a strong sense of urgency and ability to serve multiple customers at once
- Create custom cocktails and shots for the club
- Gained strong foundation in customer service, welcoming and seating guests
Education
Cosmetology - Cosmetology
Southwestern Beauty Academy
Green River, WY08.2005
HS Diploma - undefined
GCMS High School
Gibson City, IL05.1994
Skills
- Customer care
- Culinary and beverage knowledge
- Safety regulations
- TABC certified
Timeline
Bartender
Jake's at Polly Peak
11.2023 - 09.2025
Bartender/Server
11th Street Cowboy Bar
11.2022 - 11.2023
Server
El Jacalito
09.2022 - 03.2023
Bartender
Barred4life. LLC
07.2021 - 05.2022
Bartender
Kickback Korner Bar & Grill
03.2021 - 06.2022
Cosmetology - Cosmetology
Southwestern Beauty Academy
HS Diploma - undefined
GCMS High School