Nichole Mackin
Urbandale
Summary
Results-driven professional with extensive experience in cash handling and financial reporting at Hy-Vee. Highly motivated individual with a strong desire to tackle new challenges. Demonstrated ability to boost team performance through effective leadership and problem-solving skills, ensuring high levels of customer satisfaction and compliance with company policies. Recognized for meticulous attention to detail and unwavering commitment to operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Accounting Coordinator
Hy-Vee
06.2024 - Current
- Extensive experience with a Revolution cash machine.
- Conducted system testing to identify and resolve technical issues on Self-Checkout machines.
- Preformed ATM cash fillings and generated accurate reporting.
- Ensured compliance with company polices regarding cash handling procedures.
- Executed cash handing duties, including processing bank deposits.
- Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
- Entered journal updates to balance general ledger accounts.
- Conducted regular audits to identify potential issues or inconsistencies in financial data.
- Processed checks on daily basis using Check Scanning.
Service Manager
Hy-Vee
01.2024 - Current
- Managed service staff to ensure customer satisfaction and compliance with company polices.
- Performed a wide variety of services for customers in many different departments.
- Helped build the knowledge of my immediate employees to further their career potential.
- Supervised and assisted the stocking process to ensure accuracy and product availability.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained accurate inventory records for various products.
- Implemented strategic conflict resolution techniques for employee or customer interactions.
Education
High School Diploma -
Grinnell-Newburg High School
Grinnell, IA01-2020
Skills
- Cash handling
- Team building and leadership
- Positive attitude
- Customer service
- Problem-solving
- Financial reporting
- Technical troubleshooting
- Conflict resolution
- Time management
- Multitasking and organization
Certification
Service Manager Certification
Timeline
Store Accounting Coordinator
Hy-Vee
06.2024 - Current
Service Manager
Hy-Vee
01.2024 - Current
High School Diploma -
Grinnell-Newburg High School
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