Nichole Malcolm
Columbia City,IN
Summary
Dedicated professional with a proven track record in compassionate caregiving and efficient housekeeping, honed at Sunshine Home Care I - II. Excelled in providing emotional support and personal hygiene assistance, enhancing client wellness and satisfaction. Skilled in CPR, showcasing a blend of critical hard and soft skills. Achieved significant improvements in client quality of life through meticulous attention to detail and a deep commitment to care.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Sunshine Home Care I - II
07.2024 - 10.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Customer Service Representative
Jersey Mike's Subs
02.2024 - 07.2024
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
Assembly Line Worker
Warner Electric LLC
04.2023 - 07.2023
- Utilized safety devices and procedures to protect personnel and equipment.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assisted quality assurance by inspecting items and removing defective parts.
- Boxed, labeled, and transported items to support assembly operations.
Assembly Line Worker
Lear Corporation
02.2022 - 10.2022
Customer Service Representative
Walmart
02.2019 - 12.2021
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
Dietary Aide
TLC Caregivers
07.2017 - 12.2018
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV06.2018
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Compassionate caregiving
- Dressing assistance
- CPR certified
- Light housekeeping
- Meal preparation
- Housekeeping
Timeline
Personal Care Assistant
Sunshine Home Care I - II
07.2024 - 10.2024
Customer Service Representative
Jersey Mike's Subs
02.2024 - 07.2024
Assembly Line Worker
Warner Electric LLC
04.2023 - 07.2023
Assembly Line Worker
Lear Corporation
02.2022 - 10.2022
Customer Service Representative
Walmart
02.2019 - 12.2021
Dietary Aide
TLC Caregivers
07.2017 - 12.2018
High School Diploma -
Desert Oasis High School
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