Nichole Malone
Hellertown,PA
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
26
26
years of professional experience
Work History
Key Account Manager
KREAMER FEED MILL
2023.05 - Current
- Develop current and prospective customers to identify livestock feeds to recommend based on customer needs
- Follow sales process of quoting, setting up new customers and tracking through CRM tools, throughout entire sales cycle
- Work with marketing and director of sales to develop sales materials based on customers’ wants and needs
- Provide monthly forecast to director of sales based on current market trends
- Develop knowledge of the feed industry on all kinds of livestock; poultry, turkey, swine, beef and dairy cows.
Owner and Baker
STONEFIELD FARM BAKERY
2021.11 - Current
- Custom, made to order bakery specializing in gluten-free baking
- Intimate knowledge of the gluten-free bakery industry with includes cakes, cookies, breads, and other sweet goods
- Technical marketing and designing of website, social media outlets and online ordering systems
- Demonstrated skills in Negotiations, Contracts, Strategic Planning and Execution
- Highly effective problem solving skills.
Veterinary District Manager
ROYAL CANIN US
2014.01 - 2023.02
- High achieving District Manager overseeing a market of veterinary accounts with an annual revenue exceeding $4.3M
- Pinpoint optimal opportunities to develop business and increase points of distribution, utilizing CRM Tools
- Develop and execute PowerPoint Presentations for in clinic meetings, team trainings, seminars, and dinner meetings
- Improve efficiency by using digital technologies ie: Salesforce, Zoom, MS Teams, Vidyard, and Hubspot
- Provide peer to peer coaching during work ride along, and onboarding of new associates
- Effective at identifying and converting prospect clinics on Royal Canin diets to become regular users
- Develop and execute Joint Business Plans with top performing clinics and National Accounts
- Incorporate and live Mars Five Principles during all business relations.
Veterinary Territory Manager
HILL’S PET NUTRITION, INC.
1998.02 - 2012.09
- Responsibilities include servicing veterinary clinics to educate and sell in both therapeutic and wellness pet nutrition.
- Develop and establish 130 veterinary accounts and conduct business planning reviews with key accounts on a yearly basis.
- Meets and exceeds quarterly and yearly sales objectives on a consistent basis
- Perform in clinic training seminars to veterinarians and health care team
- Participate in national trade shows and local VMA meetings.
Education
Executive Leadership Certificate -
CORNELL UNIVERSITY
Ithaca, NY12.2019
Bachelor of Arts in Criminal Justice and Human Services -
ALLENTOWN COLLEGE OF ST. FRANCIS DE SALES
Center Valley, PA05.1997
Associate in Applied Science, Criminal Justice -
NORTHAMPTON COMMUNITY COLLEGE
Bethlehem, PA05.1994
Skills
- Territory Management
- Building Rapport
- Business Acumen
- Organization & Time Management
Timeline
Key Account Manager
KREAMER FEED MILL
2023.05 - Current
Owner and Baker
STONEFIELD FARM BAKERY
2021.11 - Current
Veterinary District Manager
ROYAL CANIN US
2014.01 - 2023.02
Veterinary Territory Manager
HILL’S PET NUTRITION, INC.
1998.02 - 2012.09
Executive Leadership Certificate -
CORNELL UNIVERSITY
Bachelor of Arts in Criminal Justice and Human Services -
ALLENTOWN COLLEGE OF ST. FRANCIS DE SALES
Associate in Applied Science, Criminal Justice -
NORTHAMPTON COMMUNITY COLLEGE
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