Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nichole Martinez

Tucson,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Cashier Team Lead

Dusk Robison
10.2011 - Current
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Restocked and organized merchandise in front lanes.
  • made sure events went on smooth,and made sure my team had a good leader too learn from
  • great services

Food and Beverage Manager

Greg Carra
09.2011 - Current
  • Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Organized successful special events
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Resolved customer complaints involving food or beverage quality and service.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • over look all events
  • over look schedules for all employees

Education

GED -

Pima Community College
Tucson, AZ
09.2025

Skills

  • Cashier Training
  • Store Opening and Closing
  • New Hire Training
  • Shift Scheduling
  • Team Leadership
  • Customer Service
  • Heavy Lifting
  • Positive Attitude
  • Merchandise Stocking
  • Coaching and Mentoring
  • Professionalism

Certification

Applied Process Cooling Corporation

Title 4 Management Liquor Law Training

Title 4 Basic Liquor Law Training

Servsafe Allergens Completion

Tips Liquor

Languages

English

Timeline

Cashier Team Lead

Dusk Robison
10.2011 - Current

Food and Beverage Manager

Greg Carra
09.2011 - Current

GED -

Pima Community College

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Nichole Martinez