Nichole McCall
Daly City,CA
Summary
Recently graduated from SNHU with a Bachelor's degree in Criminal Justice and is looking forward to pursuing a career in law enforcement. Currently possess a role as an Executive Assistant to C-level executives in the solar renewable industry. Experienced Manager in multiple industries including restaurant and retail. Retains experience as an Office Manager and is well-versed in communication, organization, time management, and a dedicated self-starter. Driven, resourceful and, detail oriented. Demonstrated experience providing high-level support in all aspects and skilled at adapting quickly to new roles and responsibilities.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Lightsource BP
10.2019 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Worked with senior management to initiate new projects and assist in various processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Updated and maintained confidential databases and records.
- Filed paperwork and organized computer-based information.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
Manager
Ghirardelli
01.2018 - 10.2019
- Place weekly orders and control inventory numbers
- Create and enter all schedules and time cards for employees
- Initiate, enter and submit payroll
- Oversee 40+ employees daily
- Recruiting and HR skills
- Event planning
- Sales and Labor control
- Initiate and submit controlled expense reports
- Maintain operation at Oracle Park and Ghirardelli square.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Office Manager / Executive Assistant
Ntropic
01.2016 - 01.2018
- Arrange travel schedule and reservations for executives, artists and clients
- Attend meetings as necessary, capture major takeaways, and work with the team to ensure appropriate follow-up
- Prioritize conflicting demands; handle matters efficiently, and follow through on projects to successful completion
- Ensure comfort by offering refreshments for each session, directing them to the appropriate person or room, and answering questions about the facilities, transportation, and other business arrangements
- Maintain office environment to be an attractive, clean, minimal, and appealing appearance.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated special projects and managed schedules.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH12.2023
High School Diploma -
Valley View High School
Moreno Valley, CA06.2012
Skills
- IOS, Google & Microsoft Apps
- Time & Project Management
- Written & Verbal Communication
- Operating Procedures
- Hospitality
- Document Filing and Retrieval
- Problem-Solving
- Executive Schedule Management
- Team Leadership
- Administrative Support
- Meticulous attention to detail
- Critical Thinking
References
- Aaron Chavez, Head of Human Resources Americas, Lightsource bp, San Francisco, CA, aaron.chavez@lightsourcebp.com, +915 867 2959
- Kevin Smith, CEO, Arevon, Scottsdale, AZ, kevin.smith@arevonenergy.com, 847 343 1900
- Geoffrey Lambert, General Manager, Ghirardelli, San Francisco, CA, glambert@ghirardelli.com, 415 686 3597
Timeline
Executive Assistant
Lightsource BP
10.2019 - Current
Manager
Ghirardelli
01.2018 - 10.2019
Office Manager / Executive Assistant
Ntropic
01.2016 - 01.2018
Bachelor of Science - Criminal Justice
Southern New Hampshire University
High School Diploma -
Valley View High School
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