Nichole Merriel

Promotes a welcoming environment with excellent customer service. Serves as a resource to families, visitors and vendors.

Answer incoming calls, provide information, transfer calls and/or take messages as necessary.

Complete all required training, attend monthly meetings, and maintain required competencies.

Coordinates civil

Obtains clinical records/documents as requested. Communicates information to physicians, nurses, and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.

Registers individuals for services, including verification of Medicaid eligibility, enrollment with a health plan, and/or confirmation of other third-party insurers. Collects appropriate authorizations and release of information documents. Schedules appointments.

Accurately manage episodes of care in the Electronic Health Record (EHR) and coordinate discharges with inpatient facilities.

Answer incoming calls, provide information, transfer calls and/or take messages as necessary.

Obtains clinical records/documents as requested. Communicates information to physicians, nurses, and clinical team members. Coordinates with other providers to assist with the discharge and/or transfers.