Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Miller

Opelousas,LA

Summary

Dedicated Surveillance Agent with Boyd Gaming, skilled in video monitoring and incident reporting. Proven ability to identify threats and enhance security protocols, ensuring a safe environment for guests and staff. Recognized for strong problem-solving skills and meticulous record-keeping, contributing to effective emergency response and team coordination.

Overview

3
3
years of professional experience

Work History

Surveillance Agent

Boyd Gaming
Opelousas, LA
07.2022 - Current
  • Operated surveillance cameras, monitors and other equipment.
  • Ensured that all surveillance footage was properly recorded and stored according to established policies.
  • Monitored security cameras and alarms to ensure the safety of personnel and property.
  • Reported violations and suspicious patrons to supervisors.
  • Assisted with emergency response procedures in case of a security breach or other crisis situation.
  • Identified potential threats, such as loiterers or persons in restricted areas.
  • Completed daily log of surveillance observations.
  • Performed additional duties as assigned by management related to safety and security operations.
  • Maintained accurate records of data recorded.
  • Reported incidents of suspicious behavior.
  • Created safe and secure environment for visitors and staff members.
  • Maintained detailed records of all surveillance activities including incident reports and observations.
  • Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
  • Monitored establishment activity to proactively identify suspicious behavior.
  • Developed log of surveillance observations to track suspicious activity.
  • Logged daily activities in detail, keeping handwritten and electronic records of movement of personnel, inventory and equipment pursuant to company logging specifications.
  • Reviewed video surveillance footage to identify individuals and support investigations.
  • Investigated complaints related to theft, vandalism, trespassing, or other similar offenses.
  • Reported violations and suspicious behavior, in writing or verbally.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Northwest HIgh School
Prairie Ronde, LA
05-1994

Skills

  • Surveillance operations
  • Video monitoring
  • Incident reporting
  • Emergency response
  • Data management
  • Threat identification
  • Attention to detail
  • Security protocols
  • Team coordination
  • Problem solving
  • Record keeping
  • Log management
  • Customer service
  • Privacy regulations
  • Surveillance reporting

Timeline

Surveillance Agent

Boyd Gaming
07.2022 - Current

Northwest HIgh School

Similar Profiles

CREATE PROFILE