Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nichole Monticelli

Sunrise,FL

Summary

White Glove customer service provided always throughout my career. Real estate Agent since 2005 in general real estate and successfully closed hundreds of real estate transactions. Property management experience since 1998 and worked up from leasing agent to Property Manager and successfully had 100% occupancy on several 400 plus unit communities. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Positive and diligent Real Estate professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 27 years of customer service experience paired with goal-oriented and performance-minded approach. Seasoned Realtor bringing proven skills in negotiating, preparing and finalizing real estate agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Seasoned Realtor bringing proven skills in negotiating, preparing and finalizing contracts and agreements. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure management position.. Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Talented business manager with demonstrated operational and leadership skills. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board and ensuring owner satisfaction. Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Positive and diligent effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Property Manager

Home River Group
05.2022 - Current
  • Handle property management functions for Residential (single-family/multi-family) properties
  • Manage tenant and owner requests
  • Address prospective tenants by answering/screening phone calls and in person inquiries
  • Oversee property maintenance team
  • Understand property maintenance issues related to building, parking lot, and landscaping
  • Oversee property accounting needs (rent collection, invoicing, etc.)
  • Experience using property management software
  • Advanced experience using MS Office applications and Salesforce applications.
  • Administered operations to handle needs of more than 200 tenants across 165 property units.

Realtor

Century 21 East Lake Realty
02.2017 - Current

licensed Realtor with 13+ years of residential and commercial sales experience

  • Build network of connections Mediator between sellers and buyers
  • Work with clients, contractors, lenders face-to-face on daily basis
  • Listening to their needs and communicating effectively and pleasantly
  • Good at convincing clients to buy and sell properties at correct right price, and use persuasion to close deals
  • Expert in planning and integrating new customer prospecting campaigns increasing agencies acquisition rate by average of 15% year-to-year
  • Code of Ethics and Standards of Practice of The National Association of Realtors (NAR) defines bylaws by which Realtors must oblige in both performance and service
  • Must know Florida property and Real Estate laws
  • Prepared formal documents such as purchase agreements, deeds, and leases
  • Arranged for title searches
  • Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property
  • Staging homes to make them more appealing, increasing average sales price by 12.5% over comparative market analysis report.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Communicated with clients to understand property needs and preferences.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Advised clients on market conditions and property value for informed decision-making.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Reviewed market research data and changed sales plans accordingly.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed new business and managed new and existing clients.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
  • Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
  • Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.

Realtor

Invitation Homes
12.2012 - 07.2015
  • Invitation Homes (Blackstone) multifamily property management services
  • I combine national strength and local market knowledge for optimal performance
  • Work with clients, contractors, lenders face-to-face on daily basis
  • Listening to their needs and communicating effectively and pleasantly
  • Good at convincing clients to buy and sell properties at correct right price, and use persuasion to close deals
  • Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property
  • Staging homes to make them more appealing, increasing average sales price by 10.5% over comparative market analysis report
  • Extensive knowledge of Florida property and Real Estate laws
  • Prepared formal documents such as purchase agreements, deeds, and leases
  • Arranged for title searches
  • Expert in planning and integrating new customer prospecting campaigns increasing agencies acquisition rate by average of 15% year-to-year
  • Implementation of The Code of Ethics and Standards of Practice of National Association of Realtors (NAR) defines bylaws by which Realtors must oblige in both performance and service
  • Self-starter in crafting business plan to obtain and maintain new customers
  • Specialized in purchasing, renovating, renting, and managing single-family homes
  • Build network of connections Mediator
  • Exceptional customer service
  • Operated in partnership with one of world’s largest institutional investment firms.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring complete positive experience overall.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Assisted clients in navigating complex financial transactions, ensuring smooth process from start to end.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Expanded client base through effective prospecting techniques and referrals from satisfied customers.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in real estate market.
  • Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
  • Contributed to success of real estate agency by consistently meeting or exceeding sales targets.
  • Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Communicated with clients to understand property needs and preferences.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Advised clients on market conditions and property value for informed decision-making.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Reviewed market research data and changed sales plans accordingly.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed new business and managed new and existing clients.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
  • Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.

Assistant Property Manager & Marketing Mentor

Laramar Group
11.2007 - 12.2012

Closing ratio average of 92% to qualified traffic

  • Less than 1% delinquency while collecting revenue
  • Task oriented- paid invoices, maintained purchase orders etc.
  • Planned and conducted resident activities
  • Member of Marketing Mentor Team to train new employees
  • Reduced resident turnover by high resident retention through renewals
  • Scheduled vendors and service team for make ready apartments.

Education

Some College (No Degree) - Public Relations And Organizational Communication

Hillsborough Community College
Tampa, FL

High School Diploma -

East Lake High School
Tarpon Springs, FL
05.1997

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Rent collection
  • Lease Renewals
  • Tenant relations
  • Staff Management
  • Leasing and sales
  • Occupancy Management
  • Administrative Support
  • Fair housing mandates
  • Multi-family property management
  • Property Management Expertise
  • Marketing and Advertising

Accomplishments

Marketing Mentor - Laramar

#1 Sales Agent for 2 straight months for Re/Max Elite

Certification

Sales Associate Real Estate License 2005

Timeline

Property Manager

Home River Group
05.2022 - Current

Realtor

Century 21 East Lake Realty
02.2017 - Current

Realtor

Invitation Homes
12.2012 - 07.2015

Assistant Property Manager & Marketing Mentor

Laramar Group
11.2007 - 12.2012

Some College (No Degree) - Public Relations And Organizational Communication

Hillsborough Community College

High School Diploma -

East Lake High School
Nichole Monticelli