Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Moore

Nashville,Tn

Summary

Dynamic healthcare professional with extensive experience in interdisciplinary team collaboration, ensuring optimal patient care and operational efficiency. Proven ability to maintain professionalism and courtesy while contributing to organizational success. Core competencies include patient management, effective communication, and office administration. Committed to enhancing healthcare delivery and improving patient outcomes.

Overview

11
11
years of professional experience

Work History

Verdi Oncology
09.2016 - Current
  • Obtain new information provided by the patient, and input updated data into the patient's chart.
  • Obtain all necessary patient records as required by physicians prior to treatment and procedures.
  • Access and de-access port-a-caths or power ports.
  • Perform admin duties, i.e., typing, faxing, filing, reception and chart preparation as requested by supervisor or physician
  • Complete disability (short and long term), FMLA, hospice, home health, and palliative paperwork. Once completed, email and/or fax to the appropriate receiver.
  • Assist nurses in the treatment room with any vitals, blood draws, and/or injections.
  • Complete the rooming procedures for the MD patient visits.
  • Prepare charts for the upcoming patient visits, and prepare labels for the lab to label specimen tubes.
  • Answer patient telephone calls for referrals to a physician, a nurse, or a pharmacist.
  • Assist the front office and medical records with any incoming tasks that have been assigned by the clinical staff, including, but not limited to, the tasks coming from doctors, nurses, and nurse practitioners.
  • Inform physicians of reschedules and no-shows for the day.

Medical Assistant

Tennessee Oncology
Nashville, TN
05.2020 - 12.2023
  • Triage patients to the appropriate area within the clinic after obtaining their vitals, chief complaints, and updating their chart with any new medications, illnesses, ER or urgent care visits, or removing any medications from the chart that have been discontinued.
  • Train new and incoming Medical Assistants in the clinic practices, and check off the areas that the personnel have been trained in within their scope of practice.
  • Chart chief complaints in the medical chart.
  • Obtain vital signs, administer oxygen if needed to the patient, and perform phlebotomy.
  • Access and de-access port-a-catheters, perform injections, and de-access IVs.
  • Help in the treatment room when needed, and float to other clinics to assist with daily front and back-office needs, if needed.
  • Help maintain a smooth check-in and check-out process for the patient in the front office when extra help is needed.

Front Office/ Back office

CareNow
Nashville, TN
02.2020 - 09.2022
  • Triage calls throughout the clinic to the appropriate areas.
  • Complete check-in and check-out procedures.
  • Verify insurance coverage through a third-party, Passport Source.
  • Collect copays from patients, and update payments in the chart and in the clinic books.
  • Prepare Workman’s Comp, TDOT physical, sports physical, and any immunization paperwork for the patient and clinical staff.
  • Gather appropriate paperwork for drug testing and patient ID for the clinical staff.
  • Complete the opening and closing procedures.
  • Prepare deposits at the end of the day, and maintain the correct amount of petty cash.

Phase II Data Coordinator

Sarah Cannon Research Institute
Nashville, TN
02.2020 - 05.2020
  • Confirm patient eligibility, and discuss discrepancies with nursing staff and physicians.
  • Verify that study procedures are performed within the protocol-specified window.
  • Lead the execution of trials for the research team.
  • Participated in teleconferences with sponsors to update on patients' research visits, toxicity, and overall response to the clinical trial. Also, I sent a notification out to the department before and after the calls to update the study staff.
  • Track and report adverse events, serious adverse events, protocol waivers, deviations, and violations.
  • Maintain case report forms, tracking management database.
  • Review trial data for clinical relevance, and answer appropriate queries.
  • I participated in monitoring visits for each assigned trial at each monitoring visit.

Medical Assistant

Tennessee Oncology
Nashville, TN
09.2016 - 01.2020
  • Triage patients
  • Train new Medical Assistants for their new role with the company
  • Chart chief complaints in the medical chart
  • Obtain vital signs
  • Access and de-access Port-a-catheters, perform injections, and de-access IVs
  • Help in the treatment room when needed and in other clinics if needed
  • Help in front office when needed
  • Communicate with data coordinators on chart retrieval

Medical Assistant

Correct Care Solutions
Nashville, TN
08.2013 - 05.2019
  • Triaged incoming patients from the hospitals and streets into the booking area of the jail.
  • I worked alongside the Medical Director for Davidson County jails and traveled with her to various correctional sites.
  • Assisted with minor procedures completed by the doctor.
  • Assisted with medical records by scanning documents into the patients' medical charts.
  • Performed vitals, EKGs, injections, and phlebotomy procedures.
  • Communicated with nurses, correctional officers, doctors, nurse practitioners, and correctional staff in order to maintain a safe and orderly medical visit within the facilities.
  • Recorded daily and monthly statuses regarding various illnesses and procedures that were conducted throughout the day and month for the various facilities.
  • Retrieved lab requisitions, medical records, and x-rays.

Education

BS - Public Health

Tennessee State University
Nashville, TN
11.2021

Medical Assistant

Kaplan Career College
Nashville, TN
10.2009

High School Diploma -

Stratford Comprehensive High School
Nashville, TN
05-2000

Skills

  • Communication
  • Friendly, positive attitude
  • Critical thinking
  • Attention to detail
  • Quality assurance
  • Task prioritization
  • Active listening
  • Team management
  • Flexible and adaptable
  • Computer skills
  • Organization and time management

Timeline

Medical Assistant

Tennessee Oncology
05.2020 - 12.2023

Front Office/ Back office

CareNow
02.2020 - 09.2022

Phase II Data Coordinator

Sarah Cannon Research Institute
02.2020 - 05.2020

Verdi Oncology
09.2016 - Current

Medical Assistant

Tennessee Oncology
09.2016 - 01.2020

Medical Assistant

Correct Care Solutions
08.2013 - 05.2019

BS - Public Health

Tennessee State University

Medical Assistant

Kaplan Career College

High School Diploma -

Stratford Comprehensive High School

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Nichole Moore