NICHOLE MORGRAGE
Cape Coral,USA
Summary
Compassionate registered nurse with expertise in high-acuity cardiac PCU and telemetry units, complemented by prior CNA experience in neurology and long-term care. Proficient in cardiac rhythm interpretation, patient assessment, and interdisciplinary collaboration. Demonstrated success in delivering safe, patient-centered care in fast-paced environments while mentoring team members and adapting to diverse clinical settings.
Overview
2
2
Certifications
10
10
years of professional experience
Work History
Registered Nurse
Lee Health
Cape Coral, USA
03.2025 - Current
- Delivered direct patient care in a high-acuity Cardiac Progressive Care/Telemetry unit, ensuring optimal patient outcomes
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Monitored cardiac rhythms and responded to changes in patient condition, reducing response times to critical events
- Performed patient assessments, medication administration, and care coordination with interdisciplinary teams to improve care continuity
- Maintained accurate documentation while prioritizing safe, compassionate, patient-centered care in a fast-paced environment, supporting regulatory compliance
Server
Capone's Coal Fired Pizza
Fort Myers, USA
10.2023 - 03.2025
- Provided exceptional customer service in fast-paced dining environment.
- Trained new servers on restaurant policies and best practices for service excellence.
- Operated POS terminals to input orders, split bills, and calculate totals.
CNA
Lee Health System
Fort Myers, USA
08.2022 - 03.2025
- Assisted patients with daily living activities, promoting independence and dignity to enhance quality of life
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels, enabling early detection of health changes
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing, reducing infection risk
- Enhanced patient satisfaction by providing compassionate and attentive care, contributing to positive patient feedback
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates to ensure patient safety
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment, minimizing fall risk
- Provided emotional support for patients during challenging times, fostering a positive healing environment and improving patient morale
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides, reducing incident rates
Student Nurse
FSW
01.2023 - 12.2024
- Administered medications via oral, IV, and intramuscular injections and monitored responses, ensuring patient safety during clinical rotations
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills and improve patient care
- Monitored patient vital signs, reporting any changes to experienced nursing staff to facilitate timely interventions
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing throughout clinical assignments
- Participated in interdisciplinary team meetings, offering insights from nursing perspective to improve patient care strategies and outcomes
- Assisted in emergency situations, providing critical support to healthcare team and contributing to positive patient outcomes
Bartender
Mellow Mushroom
Fort Myers, USA
08.2021 - 07.2022
- Served high customer volumes during special events, nights, and weekends, maintaining fast and accurate service
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift and reducing discrepancies
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory to ensure smooth operations
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift and minimizing downtime
- Contributed to a positive work environment through effective teamwork and communication with colleagues, improving staff morale
- Followed alcohol awareness procedures for preventing excessive guest intoxication, ensuring compliance with safety regulations
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices to improve team performance
Server Trainer
The Salty Crab
Fort Myers Beach, USA
01.2019 - 07.2021
- Trained new team members on restaurant procedures, menu items, and performance strategies, accelerating onboarding process
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback to maintain high satisfaction
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers, raising service quality
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards
- Utilized effective communication techniques to support server learning and comprehension, improving training outcomes
- Coordinated with management to identify training needs, leading to more streamlined onboarding process for new hires
CNA
Shell Point
Fort Myers, USA
08.2018 - 07.2019
- Assisted patients with daily living activities, promoting independence and dignity to enhance patient satisfaction
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels, supporting early intervention for health concerns
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment, reducing incident rates
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs to ensure comprehensive care
- Provided emotional support for patients during challenging times, fostering a positive healing environment and improving patient morale
- Reduced patient stress levels through effective communication and active listening skills, enhancing overall patient experience
CNA
Comfort Keepers
Fort Myers, USA
08.2016 - 02.2019
- Assisted patients with daily living activities, promoting independence and dignity to improve quality of life
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives, supporting better health outcomes
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides, reducing fall incidents
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy, adapting care to individual needs
- Supported ambulation and physical therapy needs by conducting planned exercise routines, aiding patient mobility and recovery
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care, enhancing service quality
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients, increasing satisfaction
Education
Nursing - Associate of Science
Florida SouthWestern State College
Fort Myers, FLSkills
- Infection Control
- Calm Under Stress
- Medication Administration
- Electronic Health Records (EHR)
- Telemetry Monitoring
- Chronic Disease Management
- Reliable team player
- Compassion and Empathy
- Behavior redirection
- Catheter Care
- Complex problem-solving
- Empathy and compassionate care
- Vital signs monitoring
- Patient Assessment
- Care Coordination
- Dementia and Alzheimer's knowledge
- Patient education
Certification
ACLS Certification
Accomplishments
Daisy Award nomination
Timeline
Registered Nurse
Lee Health
03.2025 - Current
Server
Capone's Coal Fired Pizza
10.2023 - 03.2025
Student Nurse
FSW
01.2023 - 12.2024
CNA
Lee Health System
08.2022 - 03.2025
Bartender
Mellow Mushroom
08.2021 - 07.2022
Server Trainer
The Salty Crab
01.2019 - 07.2021
CNA
Shell Point
08.2018 - 07.2019
CNA
Comfort Keepers
08.2016 - 02.2019
Nursing - Associate of Science
Florida SouthWestern State College