Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Newell

Shelby,NC

Summary

Dynamic RN Administrative House Supervisor at Atrium Health Behavioral Health Charlotte, skilled in team management and emergency procedures. Strong clinical judgment and organizational skills led to improved compliance and staff performance in high-stress environments. Committed to delivering culturally-sensitive care.

Overview

13
13
years of professional experience

Work History

RN Administrative House Supervisor

Atrium Health Behavioral Health Charlotte
07.2023 - Current
  • Overseeing and managing nursing staff to ensure high-quality patient care and adherence to policies and procedures
  • Conducting regular rounds to assess patient needs, address any issues or concerns, and provide guidance to staff
  • Responding to emergencies, making critical decisions, and delegating responsibilities as necessary to maintain a safe and efficient patient care environment
  • Coordinate staffing schedules, manage nurse assignments, and address any staffing issues or concerns in a timely and effective manner
  • Serve as a resource and mentor for nursing staff, providing guidance, support, and training to enhance their skills and knowledge
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Clinical Nurse Supervisor

Atrium Health Behavioral Health Charlotte
03.2024 - 12.2024
  • Managed and supervised a team of nurses and support staff in a busy clinical setting, ensuring quality patient care and adherence to healthcare protocols
  • Implemented and oversaw training programs for nursing staff, providing ongoing education and support to ensure high standards of care delivery
  • Conducted regular performance evaluations, provided feedback, and addressed any issues or concerns within the clinical team
  • Collaborated with healthcare providers, administrators, and interdisciplinary teams to coordinate care plans and optimize patient outcomes
  • Maintained compliance with all regulatory standards, conducted audits, and participated in quality improvement initiatives to enhance overall clinical operations
  • Oversaw admissions and discharges and scheduling of nursing staff.
  • Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
  • Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
  • Interacted effectively with department managers to promptly correct problems and improve services.
  • Responded to behavioral and medical crises codes.
  • Sought opportunities to improve patient care, outcomes and nursing staff performance.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.

Behavioral Health Nurse

Atrium Health Behavioral Health Charlotte
01.2021 - 03.2024
  • Conduct comprehensive behavioral health assessments to identify mental health issues and develop individualized care plans for patients.
  • Administer psychotherapeutic treatments and medications, closely monitoring patient responses and adjusting care as needed.
  • Collaborate with interdisciplinary healthcare team members to provide holistic care for patients with co-occurring mental health and medical conditions
  • Utilized assessment skills and therapeutic communication techniques to develop individualized care plans for patients with mental health and substance abuse issues
  • Monitored and documented patient progress, behaviors, and responses to treatment interventions in accordance with facility protocols.
  • Provided education to patients and families on mental health conditions, treatment options, coping strategies, and community resources.
  • Participated in crisis intervention, de-escalation techniques, and safety protocols to maintain a therapeutic environment for patients and staff
  • Provided comprehensive care to patients with mental health disorders, utilizing evidence-based practices and therapeutic techniques.
  • Assessed, planned, implemented, and evaluated individualized care plans for adult and adolescent patients with mental health disorders in an acute emergency setting and inpatient psychiatric setting.
  • Conducted surveillance of patients to note behavioral changes and relayed information to charting systems.
  • Administered medications and assessed side effects, successes, and failures of new medications.
  • Completed pre-admission screenings and physical and mental health assessments for psychiatric patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Educated family members and caregivers on patient care instructions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Precepted new nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.

Combat Medic (68W)

United States Army
09.2012 - 04.2017
  • Provided emergency medical care and treatment to injured military personnel in high-stress combat situations
  • Administered first aid, performed triage, and stabilized patients for evacuation to higher levels of medical care.
  • Collaborated with other healthcare providers to coordinate medical evacuation and transportation of patients.
  • Oversaw the planning and execution of complex training exercises, resulting in a 20% increase in unit readiness.
  • Conducted regular performance evaluations and provided mentoring to subordinate personnel for professional development
  • Collaborated with other departments to coordinate resources and support for various operational requirements
  • Implemented new training program for medical personnel, leading to a 20% increase in efficiency and compliance with regulations
  • Oversaw the distribution of medical supplies and equipment, ensuring proper inventory management and timely reordering
  • Developed emergency response protocols and conducted drills to prepare medical staff for crisis situations
  • Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Performed crucial lifesaving interventions in combat situations.
  • Managed scheduling and assignments for medical personnel, optimizing coverage and ensuring quality patient care at all times
  • Collaborated with medical providers and administrative staff to streamline processes and improve overall effectiveness of the medical department.
  • Administered medications, vaccines and tests such as electrocardiograms and field neurological tests.
  • Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
  • Developed and deployed triage skills and delivered optimal emergency care in combat environments.
  • Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
  • Assessed needs and conditions of assigned patients and gathered critical patient health information.
  • Demonstrated knowledge of pharmacological agents and safely administered medications in stressful field settings.
  • Kept combat zone work environments as clean and organized as possible and maintained unit in constant state of readiness.
  • Worked as crisis team member and clearly communicated with other health care members to best care for patients with diverse military wounds.
  • Completed patient care reports and checklists of daily duties per established military practices, guidelines, and regulations.
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Updated medical records in EMR system and double-checked data for accuracy.
  • Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
  • Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
  • Administered medications through injections and IVs in compliance with physician orders.
  • Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
  • Performed basic laboratory tests and collected specimens for further analysis.
  • Contributed to medical evacuations and transport of patients to other medical facilities.
  • Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
  • Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.

Education

Master of Science in Nursing - Nurse Executive

Chamberlain University
Chicago, Illinois

Bachelor of Science in Nursing - Nursing

Chamberlain University
Charlotte, NC
10-2020

Healthcare Specialist - Combat Medic

United States Army Medical Department Center & School
Fort Sam Houston, Texas
04-2013

Skills

  • Basic life support
  • Advanced cardiac life support (ACLS) certification
  • Pediatric advanced life support (PALS)
  • CPI's Nonviolent Crisis Intervention With Advanced Physical Skills (CPI)
  • Certified Notary Public NC
  • Team management
  • Organizational skills
  • Flexible and adaptable
  • Clinical judgment
  • Nursing staff leadership
  • Culturally-sensitive care
  • Managing deadlines
  • Emergency procedures
  • EMR systems
  • Emergency care
  • Strong clinical judgment

Timeline

Clinical Nurse Supervisor

Atrium Health Behavioral Health Charlotte
03.2024 - 12.2024

RN Administrative House Supervisor

Atrium Health Behavioral Health Charlotte
07.2023 - Current

Behavioral Health Nurse

Atrium Health Behavioral Health Charlotte
01.2021 - 03.2024

Combat Medic (68W)

United States Army
09.2012 - 04.2017

Master of Science in Nursing - Nurse Executive

Chamberlain University

Bachelor of Science in Nursing - Nursing

Chamberlain University

Healthcare Specialist - Combat Medic

United States Army Medical Department Center & School

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