Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Norton

Scranton,ND

Summary

Certified Nursing Assistant offering 15+ years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Helpful [CNA] committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.

Overview

24
24
years of professional experience

Work History

HR Manager

Travel Center
Bowman, North Dakota
08.2023 - Current
  • Developed and implemented HR strategies to improve employee engagement and retention.
  • Coordinated training programs for new employees and existing staff members.
  • Monitored attendance records and leave requests for accuracy and completeness.
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
  • Drafted job descriptions based on current roles within the organization.
  • Administered employee benefits and led open enrollment process, informing and coaching employees.
  • Recruited new employees and built relationships, driving visibility.

CNA

West River Health Services
Hettinger, ND
03.2021 - 06.2022
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Managed and maintained patient rooms, shared-living areas, and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented activities and recorded information in EMR system.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients' blood pressure, temperature and pulse and documented height and weight.
  • Delivered high level of care to every patient.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Prepared examination and patient rooms for Surgical procedures, checking supply availability and laying out instruments.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Used mobility devices to transport patients.

Cashier Team Lead

Landers Schell
Bismarck, ND
09.2020 - 06.2021
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments for customers quickly and accurately to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Helped with purchases, locating items and signing up for rewards programs.

CNA/OR Patient Care Technician

Sanford Health
Bismarck, ND
06.2000 - 04.2020
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas, and nursing stations.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented activities and recorded information in EMR system.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors, and case managers.

Education

GED -

Mandan Highschool
Mandan, ND
05.1998

Some College (No Degree) -

Bismarck State College
Bismarck, ND

Skills

  • Collecting Vital Signs
  • Patient Relations
  • Grooming and Bathing Assistance
  • Calm and Level-Headed Under Duress
  • Quick Problem Solver
  • Infection Control Procedures
  • Medical Terminology Knowledge
  • Collecting Specimens
  • Surgical Preparation
  • Observation Documentation
  • Output Monitoring and Reporting
  • Understands Medical Procedures

Timeline

HR Manager

Travel Center
08.2023 - Current

CNA

West River Health Services
03.2021 - 06.2022

Cashier Team Lead

Landers Schell
09.2020 - 06.2021

CNA/OR Patient Care Technician

Sanford Health
06.2000 - 04.2020

GED -

Mandan Highschool

Some College (No Degree) -

Bismarck State College

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