Nichole Oathout
Williamson,NY
Summary
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and HRIS administration software. Focused on keeping systems updated and facilitating positive employee relations. Proven ability to build productive relationships, resolve complex issues, contribute to a positive atmosphere. Demonstrates outstanding problem solving and active listening skills – able to diffuse difficult situations. Reliable, creative and driven, with strong time management, organizational and prioritization skills.
Overview
18
18
years of professional experience
Work History
Personnel Clerk
Williamson Central School District
08.2019 - Current
- Providing administrative and clerical support, maintaining electronic and paper records
- Assisting in resolving problems for clients as well as other office personnel
- Taking on, organizing and completing projects with emphasis on efficiency and excellence
- Answering phone calls and taking messages, acting as a point of contact for employees providing information and answering questions via in-person, telephone and electronic means.
- Employee retention and recruitment
- Responsible for organizing and facilitating the office holiday party and special occasions (Boss’ Day, office lunches)
- Operates records databases, maintained files and investigated and corrected discrepancies.
- Authors correspondence and prepared reports using software such as nVision and SchoolFront.
- Resolves issues with time, leave and attendance.
- Prepares and submitted Civil Service, FMLA and I9 forms.
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Researched options and mandates to enable proper implementation of personnel procedures.
- Initiates and maintains personnel and employee-related files and records and established archives to support internal audits.
- Shares responsibility with supervisor for updates, troubleshooting and maintenance of HRIS software system.
- Schedules and coordinated interviews between hiring managers and potential candidates.
- Fosters and develops digital onboarding programs to improve employee effectiveness.
- Processes documentation for employee actions such as new hires, grievance resolutions and terminations.
- Updates and maintains employee attendance records.
- Assisted with creating employee handbooks and manuals.
- Creates job descriptions on boards for vacant jobs.
- Converts employee status from temporary to permanent.
Administrative Assistant
Staff Today (contract Position For NY OPWDD)
09.2018 - 08.2019
- Providing administrative and clerical support, maintaining electronic and paper records
- Assisting in resolving problems for clients as well as other office personnel
- Taking on, organizing and completing projects with emphasis on efficiency and excellence
- Answering phone calls and taking messages, acting as a point of contact for clients
- Ordering supplies and organizing inventory
- Responsible for organizing and facilitating the office holiday party and special occasions (Boss’ Day, office lunches)
ABVI/Goodwill of the Fingerlakes
04.2018 - 06.2018
- Assisted in preparation for and participated in new hire orientation
- Administrative functions including: Filing, creating new hire packets, employee appreciation, transferred leadership and learning activities to Word documents, disposal of confidential information
- Supported the Talent Acquisition Manager with recruitment of candidates for the organization’s retail division
- Updated employee files in the HRIS system (ADP)
- Aided in preparation for and participated in leadership education learning opportunities
- Under-studied with the payroll supervisor, learning the intricacies of payroll in the ADP system
Administrative Assistant/Teacher Aide
Lighthouse Christian School
09.2007 - 12.2008
- Instructed students under direction and guidance of teachers, on an individual and group basis, reinforcing learning concepts and improving performance
- Developed, administered and corrected tests and quizzes in a timely manner
- Maintained safe, positive learning environment
- Organized and help supervise field trips, fun days, and holiday parties.
Bank Teller
M&T Bank
01.2006 - 09.2007
- Handled various accounting transactions and reconciliation tasks providing account status data whenever required
- Assessed customer needs, personally and via telephone, providing assistance and information on product features building productive, professional relationships
- Introduced promotions and opportunities to customers, achieving established goals
- Processed withdrawals, managed financial transactions, and balanced drawers
- Volunteer Work
Education
ASSOCIATE OF APPLIED SCIENCE - HUMAN RESOURCE SPECIALIST
EducationBRYANT & STRATTON COLLEGE
ROCHESTER, NEW YORKSkills
- Screening Personnel, Personnel onboarding/offboarding
- Human Resources procedures
- Microsoft Office: Word, Excel, Outlook, Power Point, Google Workspace
- Problem Solving
- Organization, Communication
- Handling Sensitive Information, Managing Requests
- Public Speaking/presentation, Events Management
- Administrative Support, Client Correspondence
- Operational Efficiency
- Discipline Documentation
- File and Records Management
- Personnel Notification
- Active Listening
- Personnel Orientation
- Improvement Recommendations
- Human Resource Information System (HRIS)
- Complex Problem-Solving
- Reporting Requirements, Policy Interpretation
- Complaint Response
- Supporting Audits
- Organizing Team Meetings
- Database Maintenance
- Applicant Tracking Systems
Timeline
Personnel Clerk
Williamson Central School District
08.2019 - Current
Administrative Assistant
Staff Today (contract Position For NY OPWDD)
09.2018 - 08.2019
ABVI/Goodwill of the Fingerlakes
04.2018 - 06.2018
Administrative Assistant/Teacher Aide
Lighthouse Christian School
09.2007 - 12.2008
Bank Teller
M&T Bank
01.2006 - 09.2007
ASSOCIATE OF APPLIED SCIENCE - HUMAN RESOURCE SPECIALIST
EducationBRYANT & STRATTON COLLEGE
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