Nichole Phillips

• Verifying data accuracy
• Collecting information
• Filing and data archiving
• Understands grammar
• Advanced MS Office Suite knowledge
• Strong problem solver
• Customer service-oriented
• Quality assurance
• Critical thinker
• Software troubleshooting
• Order processing
• Data processing
• Time management
• Invoicing
• Quickly find solutions for customers

Moved to DCR 03/23

• Maintain relationships with vendors and clients
• Meet with clients monthly to review concerns/issues/progress
• Report to clients weekly
• Dispatch work orders in a timely manner
• Recruit new vendors as needed
• Write proposals
• Ensure work orders are completed within SLA and to client satisfaction
• Meet all KPIs
• Create
• Keep client updated from beginning to end
• Ensure clients have a positive experience

• Maintain relationships with vendors and clients
• Dispatch work orders in a timely manner
• Recruit new vendors as needed
• Write proposals
• Ensure work orders are completed within SLA and to client satisfaction
• Meet all KPIs
• Keep client updated from beginning to end
• Ensure clients have a positive experience

• Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
• Coordinated schedules and day-to-day activities of crew to satisfy project needs
• Ran daily reports to assess performance and make proactive adjustments
• Reviewed daily financial reports and reconciled accounts to keep information current and accurate
• Led employee performance reviews and discussed improvement strategies with each team member
• Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity
• Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives
• Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules
• Enhanced production methods and improved employee motivation to maximize team productivity
• Assigned work to employees based on project requirements and individual team member strengths
• Drove profit increases by leveraging market knowledge and natural leadership talents
• Increased overall team efficiency and productivity

• Coordinated schedules and day-to-day activities of crew to satisfy project needs
• Led employee performance reviews and discussed improvement strategies with each team member
• Ran daily reports to assess performance and make proactive adjustments
• Reviewed daily financial reports and reconciled accounts to keep information current and accurate
• Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity
• Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives
• Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules
• Enhanced production methods and improved employee motivation to maximize team productivity
• Assigned work to employees based on project requirements and individual team member strengths
• Drove profit increases by leveraging market knowledge and natural leadership talents
• Increased overall team efficiency and productivity

• Coordinated schedules and day-to-day activities of crew to satisfy project needs
• Led employee performance reviews and discussed improvement strategies with each team member
• Ran daily reports to assess performance and make proactive adjustments
• Reviewed daily financial reports and reconciled accounts to keep information current and accurate
• Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity
• Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives
• Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules
• Enhanced production methods and improved employee motivation to maximize team productivity
• Assigned work to employees based on project requirements and individual team member strengths
• Drove profit increases by leveraging market knowledge and natural leadership talents
• Increased overall team efficiency and productivity
• Cross-trained in every store role to maximize operational knowledge

• Kept records of quality reports and statistical reviews
• Established procedures and quality standards
• Reviewed current standards and policies
• Handled all delegated tasks, including monitoring sales calls and correcting agents
• Supported sales department by compiling paperwork and taking detailed meeting minutes
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
• Earned reputation for good attendance and hard work
• Created agendas and communication materials for team meetings