Nichole Presley
Sikeston,MO
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
15
15
year of professional experience
Work History
Shift Leader
Quick Chek 2
Sikeston, MO
08.2023 - Current
- Delegated tasks to employees and monitored activities and task completion.
- Monitored employee performance and provided feedback for improvement.
- Supervised and led employees to maintain productivity and customer service levels.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Checked orders for quality and completeness.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Handled emergency situations with composure and in accordance with company guidelines.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Trained new employees on company policies, operational procedures, and customer service standards.
Education
General Studies
Sikeston High School
Sikeston, MO05-1992
Skills
- Flexible schedule
- Client service
- Issue resolution
- Shift scheduling
Timeline
Shift Leader
Quick Chek 2
08.2023 - Current
General Studies
Sikeston High School
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