NICHOLE RENADETTE, LCSW

• Managed delivery of weekly psychotherapy services for 8,000 clients, enhancing access to quality care.
• Oversaw operations at clinic with 190 to 220 licensed therapists, ensuring effective service delivery.
• Directed a leadership team of 2 to 3 assistant directors and 18 to 22 clinical supervisors.
• Facilitated collaboration among departmental leaders to improve clinic operations and service integration.

• Spearheaded development of innovative approaches to meet program objectives, fostering a culture of continuous improvement.
• Developed and implemented strategies to enhance client mental health services.
• Supervised multidisciplinary teams, ensuring effective service delivery and compliance with standards.
• Led clinic operations for East New York and Bushwick facilities, ensuring effective service delivery and client satisfaction.
• Conducted staff training on best practices in psychotherapy techniques, enhancing service quality and team competency.
• Evaluated program performance based on client feedback and data analysis.
• Implemented new policies and procedures to streamline program processes.
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• Established quality assurance protocols to maintain high standards of service delivery.

• Collaborated with program psychiatrists and Chief Clinical Officer to supervise staff and optimize program activities.
• Guided supervisory staff to optimize clinic operations and service delivery.
• Assessed program effectiveness and implemented changes to enhance service delivery.
• Evaluated effectiveness of services provided by staff members to recipients.
• Led planning and execution of in-service training sessions for staff development.
• Facilitated staff meetings to promote teamwork and address operational challenges.
• Established personnel practices within the agency to improve workforce functionality and staff engagement.
• Managed recipient reports and statistics, ensuring accuracy and compliance.

• Directed SAMHSA-funded grant integrating primary and behavioral health services to enhance patient care.
• Supervised project team of nurse practitioner, registered dietitian, mental health counselor, and two healthcare navigators to deliver comprehensive health services.
• Managed preparation of quarterly and annual reports to demonstrate compliance with funding requirements and support program transparency.

• Supervised therapists, trained staff, and conducted bi-weekly meetings to improve service delivery.
• Reviewed intakes and discharges, providing feedback to therapists to ensure adherence to quality standards.
• Conducted intakes and managed a small caseload of clients.
• Supported clients in crisis, promptly addressing concerns to facilitate their well-being.
• Oversaw release of information and clinical letters to ensure compliance with regulations.

Delivered weekly verbal therapy sessions for caseloads of 13-20 clients, fostering therapeutic rapport.

• Collaborated with interdisciplinary teams to ensure comprehensive care and treatment coordination.
• Conducted intake assessments to identify client needs and tailor treatment strategies.
• Implemented evidence-based practices to effectively tackle mental health challenges.
• Guided clients in building coping skills to manage emotional distress and mental illness symptoms.
• Provided crisis intervention services during emergencies, offering immediate assistance.
• Developed individualized treatment plans grounded in detailed client assessments and goals.

• Oversaw case management for Medicaid eligibility and annual physical exams, ensuring compliance and continuity of care.
• Conducted intakes for incoming clients, arranging and finalizing documentation to ensure timely access to services.
• Coordinated with Creedmoor family care team to streamline service delivery for clients.
• Engaged in community outreach, presenting CDT programs to agencies to raise awareness and foster collaboration.
• Led weekly staff meetings, providing supervision and support for therapy aides and monitors.
• Reviewed charts to maintain compliance and quality of care.
• Facilitated therapy groups during staff shortages.
• Worked alongside psychiatrist to ensure recipients attended required psychiatric sessions and received necessary prescriptions.

• Developed and executed individualized treatment plans addressing mental health and socialization goals.
• Collaborated with psychiatric team and clients to develop comprehensive referral and discharge plans.
• Facilitated fourteen psychodynamic therapy groups weekly within a continuing day treatment environment.
• Conducted daily supervision sessions to support team development and improve client care.
• Revised psychosocial reports to reflect client needs and current circumstances.
• Led community committees to foster self-esteem, peer support, multicultural awareness, and community involvement.

• Delivered individual and group counseling for MICA, OPD, and adolescent clients, promoting emotional well-being and recovery.
• Facilitated anger management, spirituality, and recovery groups, supporting clients in developing coping strategies.
• Guided clients in accessing community resources, enhancing their support systems and overall stability.
• Attended weekly team meetings to discuss client progress and program updates.
• Located inpatient treatment facilities and assisted in the intake process.

• Facilitated social skills group for TBI clients, enhancing their interpersonal communication and community engagement.
• Oversaw case management processes to ensure comprehensive support for client needs and service access.
• Conducted intake interviews and psychosocials.
• Assisted in supervising client-run café, promoting client independence and vocational skills.
• Participated in weekly team meetings and departmental meetings.