Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Renn

Decatur,IL

Summary

Dynamic retail professional with experience at Hallmark, excelling in visual merchandising and in-store support. Proven ability to enhance product visibility and foster relationships with key personnel. Strong communication and critical thinking skills drive successful project execution and customer satisfaction. Committed to maintaining high standards in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Retail Merchandiser

Hallmark
01.2018 - 05.2025
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Kept work areas neat, clean and free from debris.
  • Stocked and put seasonal cards out to match planogram images and instructions.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Cashier

Cracker Barrel Old Country Store
02.2013 - 06.2015
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Assistant Banquet Manager

Hickory Point Banquet Facility
06.2003 - 02.2012
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Supervised kitchen and serving staff.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Received, sorted, and distributed incoming mail.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.

Education

GED -

Macon County Regional Office
Decatur, IL

Skills

  • In-store support
  • Interior and exterior displays
  • Visual merchandising
  • Critical thinking
  • Communication skills
  • Problem-solving abilities

Timeline

Retail Merchandiser

Hallmark
01.2018 - 05.2025

Cashier

Cracker Barrel Old Country Store
02.2013 - 06.2015

Assistant Banquet Manager

Hickory Point Banquet Facility
06.2003 - 02.2012

GED -

Macon County Regional Office

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