Nichole Riede

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Project Management, Leadership Team for Enterprise Software Upgrade/Implementation; defined performance requirements, commissioning/training programs for 1000+ colleagues, and managed implementation/quality control/performance metrics for success; resulted in revenue/profitability impact, reporting/compliance data, and increased client satisfaction within our Administration Client Support Teams.
• Program Management, SAP Enterprise Migration Team Lead; 24-month implementation across Global business impacting all Divisions/all Colleagues; delivered business intelligence allowing proactive customer care; provided cost-savings with Standardization/performance/process implementation; called upon by Executive Leadership as SME in support of company programs.
• Resolution/Customer Care, In the face of Supply Chain Limitations, was able to navigate multiple subcontractor parties to deliver controlled substance medication for a National Account client; delivered full logistical resources to company with regulatory compliance and ‘need for speed’; ultimately, enhanced client relationship and secured horizon business based on trust and performance.
• Training, Multiple opportunities to invest in and elevated colleague performance in alignment with company mission; have had the privilege of serving 1000+ colleagues with best practices, process, client satisfaction benchmarking, and technology/tool utilization.
• Culture & Values, Volunteer at Primary Catholic School including fund-raising, community engagement, student coaching/mentorship/teaching, and event planning; Active participant in 9Health Fair.

I have volunteered for the last 16 years at our church for our Bazaar. I do this to help our community and to help our Catholic School.

I have helped with many of our fund-raisers within our church and help organize some of them. This is something I really like to get involved in because it makes me feel like I'm part of something bigger. 

I like to coach at my son's elementary/middle school. I coach Futsal for our JV and Varsity teams and this will be my third year coaching. I enjoy coaching my kids and teaching them the values of what the sport is about and what it means to fail and win. 

I have also done substitute teaching and to both middle school and elementary and I have enjoyed both ends. I think expanding the our futures minds is the best thing we can do. I also like to participate in the 9Health Fair.