Nichole Rodriguez
Barrington,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Cashier
Home Depot
Lake Zurich, IL
08.2024 - 03.2025
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
General Customer Service
Marianos
Lake Zurich, IL
01.2023 - 12.2024
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Assisted customers with Instant Lottery and Lottery purchases.
- Manage cash register operations using POS system and processed sales and returns.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Welcome customers, offering assistance to help find store items.
- Maintain clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Closing the store by collecting all cash and inserting the cash into the recycler cash machine.
- Count Lottery Tickets sold for the day and collect cash.
- Assign tasks to Cashiers to assist during closing the store
Professional Cleaner
Myself
Sacramento, CA
04.2009 - 02.2023
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Performed daily dusting, leather and wood surface polishing and wall washing.
Retail Sales Associate
The Painted Tree Studio
Lake Zurich, IL
11.2021 - 03.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Created price tags and merchandise signs for new items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Caregiver
Friend
Lake Zurich, IL
07.2021 - 09.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Followed care plan and directions to administer medications.
- Monitored health and well-being of client and reported significant health changes.
Education
High School Diploma -
Independence High School
Roseville06.2005
Skills
- Judgment and Decision Making
- Strong Organizational Skills
- Verbal and Written Communication
- Ease with Computers and Technology
Timeline
Cashier
Home Depot
08.2024 - 03.2025
General Customer Service
Marianos
01.2023 - 12.2024
Retail Sales Associate
The Painted Tree Studio
11.2021 - 03.2022
Caregiver
Friend
07.2021 - 09.2021
Professional Cleaner
Myself
04.2009 - 02.2023
High School Diploma -
Independence High School
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